Find Your Super Team

Build Expert Teams in 30 Days for up to 50% Less

Considering outsourcing customer service (including bilingual support), back-office operations, accounting, recruitment, logistics support, or technical support? We recruit, equip, train, and manage your team with enterprise-grade security, 99.9% uptime, and up to 50% cost savings.

Considering outsourcing customer service (including bilingual support), back-office operations, accounting, recruitment, logistics support, or technical support?
We recruit, equip, train, and manage your team with enterprise-grade security, 99.9% uptime, and up to 50% cost savings.

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Businesses Served
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Operational Uptime
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Years BPO Experience
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CEO Trust Rating
What Our Clients Achieve

Reduced overhead and accelerated growth by
outsourcing to the Philippines and Colombia.

47%

reduction in time-to-hire means you scale faster with less internal strain.

Our nearshore and offshore teams deliver proven ROI across healthcare, e-commerce, legal, and logistics.

Read more

What Our Clients Achieve

Reduced overhead and accelerated growth
by outsourcing to the Philippines and Colombia.

47%

reduction in time-to-hire means you scale faster with less internal strain.

Our nearshore and offshore teams deliver proven ROI across healthcare, e-commerce, legal, and logistics.

Read more

Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Committed to safeguarding data privacy and security for every client.
Excellence in the making—Comparably-worthy service at every turn!
Excellence in the making—Comparably-worthy service at every turn!
Excellence in the making—Comparably-worthy service at every turn!
Delivering global impact through exceptional outsourcing services.
Trusted leader in the Philippine BPO industry.
Delivering world-class services from economic zones.
Providing top-notch service every step of the way!
Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Committed to safeguarding data privacy and security for every client.
Delivering global impact through exceptional outsourcing services.
Trusted leader in the Philippine BPO industry.
Delivering world-class services from economic zones.
Providing top-notch service every step of the way!
Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Committed to safeguarding data privacy and security for every client.
Delivering global impact through exceptional outsourcing services.
Trusted leader in the Philippine BPO industry.
Delivering world-class services from economic zones.
Providing top-notch service every step of the way!
Striving for global standards in quality and efficiency.
Award-winning cybersecurity and trusted solutions that protect what matters most.
Committed to safeguarding data privacy and security for every client.
Delivering global impact through exceptional outsourcing services.
Trusted leader in the Philippine BPO industry.
Delivering world-class services from economic zones.
Providing top-notch service every step of the way!

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Where “Super” Meets Success! With over a decade of onshore and offshore expertise, we go beyond cost savings. Outsource to the Philippines with us for tailored solutions that elevate your brand, deliver results, and fuel long-term growth.

Staff Matched, Trained, and Managed for Your Business

Hotline Support

Type:
Tier 1
Tier 2
Tier 3
Abilities:
Answers customer calls, resolves issues, provides technical guidance, and delivers professional phone support.

Patient Care Coordinator

Type:
Tier 1
Tier 2
Tier 3
Abilities:
Schedules appointments, verifies insurance, coordinates patient care, and manages communications with healthcare providers.

Dispatch Support

Type:
Tier 1
Tier 2
Tier 3
Abilities:
Coordinates deliveries, schedules routes, tracks shipments, and handles driver-customer communications in real-time.

Recruitment Assistant

Type:
Tier 1
Tier 2
Tier 3
Abilities:
Candidate sourcing, resume screening, interview scheduling, applicant tracking system (ATS) management, onboarding support, employer branding

Content Moderator

Type:
Tier 1
Tier 2
Tier 3
Abilities:
Content review, policy enforcement, user feedback analysis, community guidelines monitoring, escalation handling, reporting

Virtual Assistant

Type:
Tier 1
Tier 2
Tier 3
Abilities:
Calendar management, email handling, travel arrangements, data entry, research, task prioritization

General Accountant

Type:
Tier 1
Tier 2
Tier 3
Abilities:
Handles bookkeeping, financial reporting, and account reconciliation, maintaining accurate records for your business.

Accounts Payable/Receivable Specialist

Type:
Tier 1
Tier 2
Tier 3
Abilities:
Processes invoices, tracks payments, manages vendor accounts, and ensures smooth cash flow operations.

Industry-Specific Call Center Outsourcing Services

When you outsource to the Philippines or Colombia with SuperStaff, we train your team on your tools and compliance requirements. Healthcare teams know HIPAA, EMR systems, and medical terminology. E-commerce specialists understand Shopify, inventory management, and shipping logistics. Legal support agents are trained on case management and confidentiality protocols.

Healthcare

Healthcare

HIPAA-trained agents handle scheduling, insurance verification, records management, and patient support for healthcare providers.

Logistics

Logistics

Coordinate shipments, track deliveries, manage carriers, and handle dispatch operations for transportation companies.

E-commerce

E-commerce

Process orders, manage inventory, handle returns, and provide product support across major e-commerce platforms.

Distribution

Distribution

Manage order processing, coordinate warehousing, track shipments, and support B2B customer inquiries.

Legal

Legal

Support case management, schedule meetings, maintain confidential records, and coordinate communications between attorneys and clients.

Healthcare

Healthcare

HIPAA-trained agents handle scheduling, insurance verification, records management, and patient support for healthcare providers.

Logistics

Logistics

Coordinate shipments, track deliveries, manage carriers, and handle dispatch operations for transportation companies.

E-commerce

E-commerce

Process orders, manage inventory, handle returns, and provide product support across major e-commerce platforms.

Distribution

Distribution

Manage order processing, coordinate warehousing, track shipments, and support B2B customer inquiries.

Legal

Legal

Support case management, schedule meetings, maintain confidential records, and coordinate communications between attorneys and clients.

The SuperStaff Advantage

With 16 years of delivering call center outsourcing solutions across nearshore, offshore, and onshore locations, we’ve proven what sets exceptional Colombia and Philippines call center operations apart. When you partner with us, you get enterprise-grade infrastructure, consistent performance, and results you can measure.

Philippine call center outsourcing that adapts to your business.
24/7 Operations
Worldwide outsourcing reach with hubs in the Philippines and Colombia.
Nearshore & Offshore
Philippine outsourcing solutions for customized call center experiences.
Enterprise-Grade Security
Call center services in the Philippines designed for every business need.
Scale Without the Growing Pains
PhilippinesColombiaUnited States

Nearshore Outsourcing

Same time zone as the US East Coast for real-time collaboration.

Offshore Outsourcing

Maximum cost savings and 24/7 operations.

Onshore Outsourcing

When regulations or contracts demand domestic teams.

Powered by SuperStaff

World-Class Infrastructure in the Philippines and Colombia

Our Philippine call center facilities in Makati, Metro Manila, and Clark, Pampanga, plus our Colombia call center in MedellĂ­n, deliver 99.9% uptime reliability. Our Manila headquarters is ISO 27001:2022 certified with enterprise-grade security protocols and data protection standards. Professional work environments at all locations drive agent retention and consistent performance.

How We Build Your Team

1

Set Clear Goals

We start by understanding your business objectives and the challenges driving your search for outsourcing solutions.

2

Design Your Team

We create a custom recruitment and deployment plan tailored to companies that outsource customer service, back office, or technical support operations.

3

Find Top Talent

We source, screen, and select candidates with the industry experience and skills your business needs.

4

Fast Onboarding

Your team is trained on your processes, tools, and quality standards, and is ready in 30 days or less.

5

Monitor & Optimize

Daily performance monitoring and transparent reporting keep your team accountable and improving.

6

Scale on Demand

Add or reduce team members as your business grows or evolves without disrupting quality.

7

Keep Improving

Continuous training and performance optimization keep your team improving over time.

Partner With One of the Leading BPO Companies

Your Team, Ready in 30 Days or Less

From startups to enterprise brands, businesses choose SuperStaff as their outsourcing partner for proven results: up to 50% cost savings, 30-day deployment, and teams that perform. Let’s talk about what we can do for your business.