Service Beyond

Outsourcing, Nearshoring and Reshoring

Beyond the Call—We’re Your Global Growth Partner.
Our talent from the Philippines, United States, and
Colombia powers meaningful conversations that move
your business forward.

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Clients Served
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Employees Worldwide
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Years in BPO Industry
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CEO approval rating from employees
Super Success Stories

Real Care, Real Growth — An
Outstanding Case Study Through
Philippine Outsourcing

47%

Reduction in time-to-hire,
significantly decreasing
workflow bottleneck.

From healthcare to various
industries, See how our impact
spans globally and drive results.
Read more


Striving for global standards in quality and efficiency.

Award-winning cybersecurity and trusted solutions that protect what matters most.

Committed to safeguarding data privacy and security for every client.

Excellence in the making—Comparably-worthy service at every turn!

Delivering global impact through exceptional outsourcing services.

Trusted leader in the Philippine BPO industry.

Delivering world-class services from economic zones.

Providing top-notch service every step of the way!

Striving for global standards in quality and efficiency.

Award-winning cybersecurity and trusted solutions that protect what matters most.

Committed to safeguarding data privacy and security for every client.

Excellence in the making—Comparably-worthy service at every turn!

Delivering global impact through exceptional outsourcing services.

Trusted leader in the Philippine BPO industry.

Delivering world-class services from economic zones.

Providing top-notch service every step of the way!

Striving for global standards in quality and efficiency.

Award-winning cybersecurity and trusted solutions that protect what matters most.

Committed to safeguarding data privacy and security for every client.

Excellence in the making—Comparably-worthy service at every turn!

Delivering global impact through exceptional outsourcing services.

Trusted leader in the Philippine BPO industry.

Delivering world-class services from economic zones.

Providing top-notch service every step of the way!

Striving for global standards in quality and efficiency.

Award-winning cybersecurity and trusted solutions that protect what matters most.

Committed to safeguarding data privacy and security for every client.

Excellence in the making—Comparably-worthy service at every turn!

Delivering global impact through exceptional outsourcing services.

Trusted leader in the Philippine BPO industry.

Delivering world-class services from economic zones.

Providing top-notch service every step of the way!

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Where “Super” Meets Success! With over a decade of onshore and offshore expertise, we go beyond cost savings. Outsource to the Philippines with us for tailored solutions that elevate your brand, deliver results, and fuel long-term growth.

CHOOSE your super STAFF

Outsource to the Philippines with specialized call center services

Hotline Support

Type
Tier 1
Tier 2
Tier 3
Abilities
Call handling, issue resolution, escalation management, CRM updates, customer follow-ups, service feedback collection
Full-suite BPO solutions in the Philippines and Colombia

Patient Care Coordinator

Type
Tier 1
Tier 2
Tier 3
Abilities
Appointment scheduling, medical record management, patient communication, insurance verification, care plan coordination, follow-up support
Experience seamless Philippine outsourcing with specialized customer support solutions.

Dispatch Support

Type
Tier 1
Tier 2
Tier 3
Abilities
Route optimization, driver coordination, real-time tracking, delivery scheduling, customer updates, issue troubleshooting
Outsource to the Philippines for expert Philippine call center outsourcing solutions.

Recruitment Assistant

Type
Tier 1
Tier 2
Tier 3
Abilities
Candidate sourcing, resume screening, interview scheduling, applicant tracking system (ATS) management, onboarding support, employer branding
Outsource to the Philippines and elevate operations with Philippine call center outsourcing.

Content Moderator

Type
Tier 1
Tier 2
Tier 3
Abilities
Content review, policy enforcement, user feedback analysis, community guidelines monitoring, escalation handling, reporting
Boost efficiency by outsourcing to the Philippines with tailored call center services.

Virtual Assistant

Type
Tier 1
Tier 2
Tier 3
Abilities
Calendar management, email handling, travel arrangements, data entry, research, task prioritization
Outsource to the Philippines and access top-tier call center services in the Philippines.

General Accountant

Type
Tier 1
Tier 2
Tier 3
Abilities
Financial reporting, budget management, tax preparation, ledger maintenance, compliance auditing, expense tracking
Outsource to the Philippines for seamless growth through Philippine call center outsourcing.

Accounts Payable/Receivable Specialist

Type
Tier 1
Tier 2
Tier 3
Abilities
Invoice processing, payment reconciliation, vendor management, aging report analysis, cash flow monitoring, dispute resolution

Tailored Call Center Outsourcing Solutions for
Your Industry’s Unique Needs

There’s no one-size-fits-all approach to business—so why settle for a generic outsourcing solution?
Fortunately, SuperStaff specializes in providing highly skilled,industry-trained agents who understand the complexities of your field.

Healthcare

Healthcare

HIPAA-compliant support for
patient care, medical billing,
and insurance claims
processing outsourcing.

Logistics

Logistics

24/7 tracking, freight
coordination, and returns
management outsourcing to
keep supply chains moving.

E-commerce

E-commerce

Scalable solutions for order
management, customer service,
and
live chat support services.

Distribution

Distribution

Inventory monitoring, B2B support,
procurement assistance,
and exceptional customer
service experience.

Legal

Legal

Case intake and  document
processing—
back-office support
services
that lets you focus
on winning cases.

Healthcare

Healthcare

HIPAA-compliant support for
patient care, medical billing,
and
insurance claims
processing outsourcing
.

Logistics

Logistics

24/7 tracking,
freight coordination,
and 
returns management
outsourcing
to keep
supply chains moving.

E-commerce

E-commerce

Scalable solutions for order
management, customer service,
and live chat support services.

Distribution

Distribution

Inventory monitoring,
B2B support,
procurement assistance,
and exceptional
customer service experience.

Legal

Legal

Case intake and  document
processing—
back-office support
services
that lets you focus
on winning cases.

Why SuperStaff

With over a decade of onshore, offshore, and reshore experience, SuperStaff rises above contact center companies by delivering more than just cost savings, boosting your brand and long-term results.

Philippine call center outsourcing that adapts to your business.
Always On,
Always Ready
Worldwide outsourcing reach with hubs in the Philippines and Colombia.
Global Reach,
Local Expertise

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Philippine outsourcing solutions for customized call center experiences.
Experience, Trusted
Leadership
Call center services in the Philippines designed for every business need.
Scale, Grow
without Pains
Key Factors Contributing to the Healthcare Worker Shortage in 2025
PhilippinesColombiaUnited States

Nearshore Outsourcing

Your development team is located in a neighboring country.

Offshore Outsourcing

You work with a team from another country with a different timezone.

Onshore Outsourcing

Your team operates within the same country

Powered by SuperStaff

Check Our Workspaces

Outsourcing isn’t just a service! It’s an experience. Build your dream team in a country where talent thrives, culture inspires, and success takes flight.

Our Process

1

Set Clear Goals

Define success and outline the roadmap for your outsourcing journey.

2

Build a Strategy

We tailor a winning plan that makes outsourcing a breeze.

3

Find Top Talent

We scout and onboard top-tier professionals for your team.

4

Onboarding

Your dream team is set up, trained, and ready to go!

5

Performance

Data-driven insights ensure your operations stay on point.

6

Scale Like a Pro

Expand your team and services without the headaches.

7

Keep Improving

Continuous optimization for ongoing success.

Passion Meets Purpose:

Be the Superhero!

Teamwork is our superpower. Whether we’re innovating, giving back, or celebrating wins, our culture is built on trust, collaboration, and shared success—the very qualities that set leading BPO companies apart. Every challenge is an opportunity, every voice matters, and every day is an adventure!