A Different Call Center

SuperStaff was originally established in 2009 to provide exceptional support for our parent company, one of Fortune’s Best Companies to Work For in Health Care and Biopharma. Today, we provide that same level of service to enterprises of all kinds, everywhere. But because our parent company is still a client, we’re our own harshest critics. And that pushes us to be better, every day. If you are looking for a call center partner that understands what it’s like to grow a family-owned company into a thriving enterprise, look no further.

Our Mission

Provide on-demand talent solutions through cost-effective and hybrid frameworks that sustain businesses and simultaneously create endless and fair opportunities for employees and clients.

Our Vision

Create a sustainable relationship between businesses and talent worldwide to foster an ecosystem where the entire BPO sector remains indestructible and generates endless opportunities for our people

Core Values

Consistency in Quality of Work

We make sure to integrate strong customer commitment by consistently providing measurable quality service and continuous training and support.

Adaptability to change

Constant adaptation is essential to competitiveness and innovation. Our clients in the US, Europe, and the Asia Pacific rely on us to stay ahead of the game, and that’s the tangible advantage we could provide to you as well.

Privacy and Confidentiality

Data privacy and security are our utmost concern. We ensure that structural stability, data protection, and compliance with international laws are always prioritized.

People having fun in the workplace

We couldn’t find the right call center partner.
So we created our own.

In 2009, our parent company, a healthcare and technology company with annual revenue over $700M, needed a business process outsourcing (BPO) provider to handle technical solutions like programming, IT, and design. SuperStaff was established to serve as the company’s in-house BPO.

Get to know us better!

Our people, vision, and values set us apart from the rest.

Contact Us