White House Ends Customer Service ‘Doom Loops:’ What Does It Mean for the Subscription-based Industry?
Your customers know the struggle all too well — ...
Outsourcing for the Advanced Economies: The Labor Market Landscape in the Czech Republic, Germany, Japan, the Netherlands, Norway, Singapore, and the United States
Advanced economies face a landscape fraught with challenges that ...
What’s New in the Travel Industry? Impact of Biden-Harris Automatic Airline Refunds on Customer Experience
On April 24, 2024, the U.S. Department of Tourism ...
