info@superstaff.com

info@superstaff.com

Athena Yenko

About Athena Yenko

In her 10 years writing for digital publications for B2Bs, Athena dissects current affairs, economic trends, and market disruptions that impact businesses across sectors and industries. She develops content strategy for SuperStaff, acts as gatekeeper for the brand's online properties, and manages the editorial team.

2028 Growth of BPO Industry: Philippines Call Centers Ringing Success in the AI Era

With artificial intelligence (AI) creating waves globally, most employees ...

By Athena Yenko|2024-08-21T10:49:58+08:00May 24th, 2024|Featured Article, BPO Trends, Business Process Outsourcing, Call Center Outsourcing, Call Center Philippines|Comments Off

Unique Call Center Philippines Workplace Culture Proving That When It Comes to CX, PH Is Your Best Bet

When you first hear “Philippines,” you may think of ...

By Athena Yenko|2024-07-12T02:09:21+08:00February 13th, 2024|Offshoring, Call Center Outsourcing, Call Center Philippines|Comments Off

Decoding Customer Feedback: 10 Types of Consumer Insights That Will Determine Your Success

If customer service is the lifeblood of your business, ...

By Athena Yenko|2024-10-08T20:50:49+08:00October 20th, 2023|Customer Service Outsourcing, Expert Insights|Comments Off

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