info@superstaff.com

info@superstaff.com

Hannah Krisha Tongco

About Hannah Krisha Tongco

As a Psychology graduate, Hannah is passionate about people-first content that appeals to the audience’s thoughts and emotions. She keeps up with the latest workplace trends, developments in AI, the Metaverse, and other technological disruptions that may shape the future of the BPO industry.

From AI to Home-Based Care: Why 2025 Is the Year for Outsourcing Specialized Healthcare Services

Healthcare is evolving at a pace never seen before, ...

By Hannah Krisha Tongco|2024-12-05T21:35:07+08:00December 5th, 2024|Industry Insights|Comments Off

Our ‘Yes Po’ Culture: A Deeper Look Into Filipino Politeness and Its Role in the International Business Landscape

In international business, cultural nuances often determine the success ...

By Hannah Krisha Tongco|2024-10-28T21:28:35+08:00October 30th, 2024|Expert Insights, Customer Service Outsourcing|Comments Off

A Closer Look Into the White House’s Crackdown on Customer Service ‘Doom Loops:’ Reclaiming Empathy for the CX Industry

According to an August 12, 2024, official White House ...

By Hannah Krisha Tongco|2024-11-25T12:34:54+08:00August 28th, 2024|Customer Experience, Featured Article|Comments Off