27August 2021
Top 22 Powerful Customer Service Statistics Proving the Value of Customer Experience in 2021
“Customer service” and “customer experience” are often used interchangeably but are mainly different. In this infographic, we’ll dig deeper ...
10August 2021
Top 7 Ways Call Center Outsourcing Can Reboot Your Business Post-Pandemic
Providing exceptional customer service is more important than ever to remain competitive. Surveys have found that 86% of consumers ...
25June 2021
5 Reasons to Choose Customer Service Outsourcing in the Philippines
Despite the economic disruptions brought by the pandemic, the Philippines' customer service outsourcing sector manages to grow. Learn more.
