18November 2024
An Inside Look at How an Outsourced Multilingual Support Team Handles Customer Service
Picture this: a customer urgently needs help, but the conversation stalls due to a language barrier. Instead of getting ...
7November 2024
The Importance of Proactive After-Sales Customer Support in Reducing Post-Cyber Monday Returns
Cyber Monday, a unique shopping event following Black Friday, highlights the power of e-commerce and online shopping. This peak ...
28October 2024
The Role of Outsourcing in Handling Black Friday’s Massive Customer Support Demands
As the peak sales season nears, businesses face immense pressure to manage heightened customer demands. A notable example is ...
