10 Sure Signs You Got Customer Loyalty Right
Let's say you've just started a business. Over the first few months, you enjoyed steady growth, but your revenues ...
6 Ways Offshore Customer Service Outsourcing Provider Boosts E-commerce Customer Lifetime Value
Like that of fine wine, a customer’s value must increase over time. You call that the Customer Lifetime Value ...
Your Guide to Technology in Outsourcing: 5 Tech-Driven Trends Redefining the BPO Industry in 2022
The business process outsourcing (BPO) sector is on the verge of a total digital transformation, from automating simple, routine ...