28August 2024
A Closer Look Into the White House’s Crackdown on Customer Service ‘Doom Loops:’ Reclaiming Empathy for the CX Industry
According to an August 12, 2024, official White House announcement, the Biden-Harris administration officially launched its response to American ...
26August 2024
Harnessing BPO Partnerships for Breakthrough Ideas: Practical Advice for CIOs
Innovation is more than just a corporate buzzword; It should be an essential part of your overall business strategy, ...
22August 2024
Enhancing Pediatric DME & Pharmaceutical Services: The Impact of After-Hours Customer Support in Spanish
Imagine this: a worried parent desperate for medical equipment in the middle of the night finally finds peace of ...
