info@superstaff.com

info@superstaff.com

Industry Insights

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Rising Labor Costs in 2025: Why Businesses in $15/Hour Cities Are Turning to Outsourcing Solutions
2025 will send shockwaves to businesses across the U.S. as several states and cities raise their minimum wage to $15/hour. While this is a hard-fought victory for workers, it will also create a massive ...
Driver Retention and Support: Addressing 2025 Workforce Shortages in the Dispatching Industry
Workforce shortages in the dispatching industry are hitting critical levels, making driver retention more vital than ever. With rising demand and ongoing labor shortages, dispatching companies face significant challenges in maintaining a reliable driver ...
Building a Lasting Team: How a BPO Nurtures Employee Growth for Client Success
Client satisfaction alone is no longer enough to stay ahead. Today’s most successful BPOs understand that a motivated, well-trained workforce is the foundation for meeting evolving client needs and driving business outcomes. Investing in ...

8June 2023

What Are the Consumer Electronics Customer Support Services Provided By a Call Center?

SuperStaff Editorial Board2024-08-21T09:25:53+08:00Outsourced Customer Service, Industry Insights, Outsourced Call Center Services, Philippine Call Centers|

There’s one thing you should know about the consumer electronics industry: It’s constantly evolving. And today, electronic devices have ...

23May 2023

Real Estate BPO Services To Advance Your Property Buy-and-Sell Processes

Ana Catalina Paje2024-10-08T19:41:19+08:00Outsourcing Trends, Back Office Support, Industry Insights|

The real estate industry is no stranger to challenges. From rising inflation to recessionary threats, economic uncertainties continue to ...

19May 2023

Australian Insurance Industry Faces Talent Crisis: Insurance Outsourcing Services May Address Labor Crunch

Lorenzo Ruiz Castro2024-10-08T19:42:18+08:00Back Office Support, Industry Insights|

Over the last three years, the Australian insurance industry has faced many disruptions that may have forever changed the ...

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