22June 2021
Mandarin Chinese Customer Service: The Modern B2B’s Gateway to a Burgeoning Market
Businesses are reaping the benefits of globalization with the internet facilitating greater access to different cultures, information, art, technology, ...
18December 2020
Ultimate Guide to Mastering Multilingual Customer Support (And Why E-commerce Websites Need It)
Picture this: Your business is expanding. Your sales have grown more in the last month than in the previous three quarters of the year. While analyzing your sales data, you stumble upon a gold mine: you discover a growing number of customers from French-speaking areas.
