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BlogSuperStaff Writer2024-10-17T17:16:52+08:00

Exploring the Benefits of Outsourcing Insurance Claims Processing

Read about the most pressing trends, market disruptions, technological developments, economic factors, demographic shifts, and ethical considerations shaping the business landscape today.

Featured Article

Breaking Down the Paradox of New Zealand’s Post-Pandemic Labor Shortage Through the Lens of a Philippine BPO Provider

By Ana Catalina Paje|August 18th, 2023|

Australia’s Labor Shortage: Is It the Biggest Challenge Facing the Australian Firms Today?

By Athena Yenko|August 16th, 2023|

How Outsourcing to the Philippines Can Help Singapore Toward Becoming a Smart Nation Despite Widespread Labor Shortage

By Athena Yenko|August 14th, 2023|

Customer Experience

Ahead of the Curve Trends

Learn Straight From the Industry Experts: Top 11 B2B Influencers To Follow On LinkedIn Right Now

By Hannah Krisha Tongco|2024-07-10T23:22:48+08:00January 20th, 2024|

Navigating ‘The Great Regret’ in 2024: Top 8 Interview Questions To Ask Boomerang Employees

By SuperStaff Editorial Board|2024-10-08T19:26:07+08:00January 17th, 2024|

Debunking the Outsourcing Definition of the Past: What Are BPO Solutions Really Like at Present?

By SuperStaff Editorial Board|2024-10-08T22:06:32+08:00January 15th, 2024|

Forecasting the Frontier: Trends That Will Dominate Outsourcing in 2024

By SuperStaff Editorial Board|2024-10-08T19:23:11+08:00January 13th, 2024|

Outsourcing Strategies

Why and How You Should Reinvent Your Telesales, Telemarketing, and Sales Support Strategies in 2022

By Jaymee Cichon|2023-08-10T17:27:29+08:00July 8th, 2022|

5 Ways Virtual Legal Assistants Help Law Firms Boost Satisfying Client Experience

By Jaymee Cichon|2024-01-04T18:06:56+08:00April 19th, 2022|

And the Tight Labor Market Continues: Here’s How You Can Attract Top Gen-Z Talents to Join Your Workforce in 2022

By SuperStaff Editorial Board|2024-01-29T21:58:56+08:00April 12th, 2022|

Metaverse in the Workplace: Top 5 Eye-Opening Facts Businesses Should Know About This Emerging Technology Trend

By Hannah Krisha Tongco|2023-05-23T21:48:27+08:00April 5th, 2022|

Industry Insights

U.S. and Eurozone Manufacturing Demand Slowdown: How BPO Manufacturing Solutions Can Help Businesses Ride the Tide

By Lorenzo Ruiz Castro|2024-10-08T19:34:29+08:00August 4th, 2023|

Fashion E-Commerce Trends: How Online Brands Can Stand Out Globally With Outsourced Retail Services

By SuperStaff Editorial Board|2024-07-13T03:06:52+08:00August 1st, 2023|

Medical Call Center Services That Are Pivotal for the Healthcare Industry

By Jaymee Cichon|2024-07-13T03:13:34+08:00July 10th, 2023|

7 Big Healthcare Tech Trends Shaping the Future of the Health Industry

By Ana Catalina Paje|2024-07-13T03:20:06+08:00June 21st, 2023|

Offshoring

Nearshoring

Offshoring vs. Nearshoring: Which Outsourcing Model Is Better?

By SuperStaff Editorial Board|2023-11-14T15:58:09+08:00February 24th, 2023|

5 Compelling Reasons to Work With Nearshore Call Centers And Why Colombia Should Be Your Chosen BPO Destination

By SuperStaff Editorial Board|2023-11-14T23:36:28+08:00February 16th, 2023|

Guide to Nearshoring vs. Offshoring: Key Differences, Advantages, and Disadvantages

By Lorenzo Ruiz Castro|2023-11-14T23:25:18+08:00February 7th, 2023|

Nearshoring vs. Reshoring: Which Is the Practical Response to Supply Chain Disruptions?

By SuperStaff Editorial Board|2023-06-09T20:33:49+08:00January 25th, 2023|

Artificial Intelligence and Machine Learning

Human Interest