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BlogSuperStaff Writer2025-01-07T15:25:36+08:00

Blog Archive

The Role of BPO in Managing Long-Haul Delivery Logistics

Read about the most pressing trends, market disruptions, technological developments, economic factors, demographic shifts, and ethical considerations shaping the business landscape today.

Featured Article

How a Major Player in the Dental Supply Industry Finds Success By Outsourcing in the Philippines: A Benchmark for BPO Partnership

By Ana Catalina Paje|November 1st, 2024|

10 Actionable Indicators for Sustained Business Growth

By SuperStaff Editorial Board|October 2nd, 2024|

7 Ways Outcome of the US Election 2024 Could Impact Your Business

By Athena Yenko|September 16th, 2024|

Customer Experience

An Inside Look at How an Outsourced Multilingual Support Team Handles Customer Service

By SuperStaff Editorial Board|2025-01-14T09:42:09+08:00November 18th, 2024|

The Importance of Proactive After-Sales Customer Support in Reducing Post-Cyber Monday Returns

By SuperStaff Editorial Board|2024-11-05T22:22:18+08:00November 7th, 2024|

The Role of Outsourcing in Handling Black Friday’s Massive Customer Support Demands

By Jaymee Cichon|2024-10-25T17:17:58+08:00October 28th, 2024|

[Infographic] Secure Your CX Advantage: Roles of the Future That You Should Hire Today

By SuperStaff Editorial Board|2024-09-25T19:00:23+08:00September 25th, 2024|

Ahead of the Curve Trends

Why Exchange Rates Matter When Choosing a BPO Provider

By SuperStaff Editorial Board|2024-11-14T18:27:21+08:00November 14th, 2024|

How to Evaluate BPO Provider Capabilities: A Comprehensive Checklist for Decision-Makers

By SuperStaff Editorial Board|2024-11-08T19:42:25+08:00November 8th, 2024|

From Startups to Enterprises: Case Studies on Customizable Outsourcing Solutions That Adapt to Business Size and Stage

By Athena Yenko|2025-01-14T09:26:23+08:00November 5th, 2024|

How a Major Player in the Dental Supply Industry Finds Success By Outsourcing in the Philippines: A Benchmark for BPO Partnership

By Ana Catalina Paje|2025-01-14T09:16:25+08:00November 1st, 2024|

Outsourcing Strategies

How a BPO Startup Masters Workforce Management: Ensuring Peak Performance 24/7

By SuperStaff Editorial Board|2024-12-02T21:13:24+08:00December 2nd, 2024|

Real-Life Cases of Costly Legal Traps When Choosing the Wrong BPO Provider

By SuperStaff Editorial Board|2024-11-05T18:18:46+08:00November 6th, 2024|

A Guide to Integrating a Back Office Offshore Team With Your In-House Team: The Ideal Blended Team Structure

By Lorenzo Ruiz Castro|2025-01-14T09:22:14+08:00November 4th, 2024|

Answers to 40 Common Objections You Have About Philippines Outsourcing

By SuperStaff Editorial Board|2024-10-28T22:00:13+08:00October 23rd, 2024|

Industry Insights

DME Resellers in 2025: Key Trends in Durable Medical Equipment and How Outsourcing Solves Operational Pain Points

By SuperStaff Editorial Board|2024-12-27T19:46:47+08:00December 27th, 2024|

Inside the 2025 Food Franchise Trends Shaping the Industry: Personalization, AI, Outsourcing and More

By Matthew Jose Reyes|2024-12-16T21:00:52+08:00December 16th, 2024|

Virtual Care to Hybrid Health: 2025 Telemedicine Trends in the Health & Wellness Industry

By SuperStaff Editorial Board|2025-01-06T23:50:10+08:00December 13th, 2024|

From AI to Home-Based Care: Why 2025 Is the Year for Outsourcing Specialized Healthcare Services

By Hannah Krisha Tongco|2024-12-05T21:35:07+08:00December 5th, 2024|

Offshoring

Unique Call Center Philippines Workplace Culture Proving That When It Comes to CX, PH Is Your Best Bet

By Athena Yenko|2024-07-12T02:09:21+08:00February 13th, 2024|

Philippines vs. US Call Center Services: Which Customer Service Outsourcing Solution Is Right for Your Business?

By SuperStaff Editorial Board|2024-07-10T23:18:01+08:00January 25th, 2024|

Harness the Philippines’ Potential: The Unofficial Best Country for Outsourcing Virtual Assistants in 2024

By SuperStaff Editorial Board|2024-07-10T23:33:19+08:00January 9th, 2024|

Nearshore vs. Offshore Call Centers: What Are the Differences?

By Jaymee Cichon|2024-07-13T02:03:14+08:00October 4th, 2023|

Nearshoring

Launch Faster Even On A Budget: Why More Fintech Startups Choose Fintech Development Outsourcing to Colombia

By SuperStaff Editorial Board|2024-10-09T07:50:18+08:00April 4th, 2024|

Key Nearshoring and Offshoring Trends to Watch Out for in 2024 and Beyond

By Ann Gelli Tolentino|2024-09-18T14:30:28+08:00March 18th, 2024|

With the Unprecedented Demand for Robotic Process Automation + AI, Recruit RPA Developers from Latin America! Here’s Why

By SuperStaff Editorial Board|2024-07-18T14:23:37+08:00March 13th, 2024|

AI in Latin America: The Roles of Colombia Call Centers in Artificial Intelligence App Development

By SuperStaff Editorial Board|2024-07-12T02:06:10+08:00February 22nd, 2024|

Artificial Intelligence and Machine Learning

AI in Latin America: The Roles of Colombia Call Centers in Artificial Intelligence App Development

By SuperStaff Editorial Board|2024-07-12T02:06:10+08:00February 22nd, 2024|

Unraveling the Critical Role of a Data Scientist in Your 2024 AI Development Projects

By SuperStaff Editorial Board|2024-11-25T10:57:50+08:00January 10th, 2024|

Building Your Artificial Intelligence Projects in 2024? Know What AI Support Team You Need

By SuperStaff Editorial Board|2024-07-13T01:35:42+08:00December 22nd, 2023|

What Is Data Labeling and Annotation: The Backbone of Business Analytics and AI Training

By Jaymee Cichon|2024-11-25T10:58:27+08:00December 7th, 2023|

Human Interest

8 April Fools’ Pranks That Went Horribly Wrong for Major Brands

By SuperStaff Editorial Board|2024-07-18T14:42:10+08:00March 31st, 2024|

Stop! This Could Happen to You! 14 Red Flags Every Job Seeker Should Know

By Hannah Krisha Tongco|2024-10-01T10:37:24+08:00March 24th, 2024|

Working With Filipinos? Understand Your Workforce Better With These 32 Filipinisms Unique to Call Centers in the Philippines

By Hannah Krisha Tongco|2024-07-18T14:52:43+08:00March 11th, 2024|

Ignore This! 10 Call Center Jobs Myths and Misconceptions That Should Be Put To Rest Once and For All

By Hannah Krisha Tongco|2024-03-04T20:06:22+08:00March 4th, 2024|