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BlogSuperStaff Writer2025-01-07T15:25:36+08:00

Blog Archive

Leveraging Outsourcing to Navigate Emerging Consulting Industry Trends in 2025

Read about the most pressing trends, market disruptions, technological developments, economic factors, demographic shifts, and ethical considerations shaping the business landscape today.

Featured Article

The C-Suite’s Guide to Maximizing ROI: Self-Service vs. Real-Time Customer Support

By SuperStaff Editorial Board|September 14th, 2024|

[Infographic] A Constructive Approach to Global BPO Hubs: Which Market Offers the Best Call Center Partnerships?

By SuperStaff Editorial Board|September 10th, 2024|

Future-Proofing C-Suite Leadership: How BPO Solutions Tackle Today’s Biggest Executive Challenges

By SuperStaff Editorial Board|September 9th, 2024|

Customer Experience

Preparing for the Holiday Season: Outsourcing Customer Experience Solutions

By EJ Verginisa|2024-09-04T21:05:04+08:00September 3rd, 2024|

White House Ends Customer Service ‘Doom Loops:’ What Does It Mean for the Subscription-based Industry?

By Ana Catalina Paje|2024-08-30T23:26:58+08:00August 30th, 2024|

A Closer Look Into the White House’s Crackdown on Customer Service ‘Doom Loops:’ Reclaiming Empathy for the CX Industry

By Hannah Krisha Tongco|2024-11-25T12:34:54+08:00August 28th, 2024|

Customer Satisfaction in Reverse Logistics: Creating a Seamless Return Experience With BPO Customer Support

By Jaymee Cichon|2024-08-05T18:03:57+08:00August 2nd, 2024|

Ahead of the Curve Trends

From Startups to Enterprises: Case Studies on Customizable Outsourcing Solutions That Adapt to Business Size and Stage

By |2025-01-14T09:26:23+08:00November 5th, 2024|

How a Major Player in the Dental Supply Industry Finds Success By Outsourcing in the Philippines: A Benchmark for BPO Partnership

By Ana Catalina Paje|2025-01-14T09:16:25+08:00November 1st, 2024|

Our ‘Yes Po’ Culture: A Deeper Look Into Filipino Politeness and Its Role in the International Business Landscape

By Hannah Krisha Tongco|2024-10-28T21:28:35+08:00October 30th, 2024|

The C-Suite Playbook on Hybrid Outsourcing: The Ultimate Guide to Implementing Your Onshore, Offshore, Nearshore Teams

By SuperStaff Editorial Board|2024-10-25T22:27:31+08:00October 25th, 2024|

Outsourcing Strategies

Answers to 40 Common Objections You Have About Philippines Outsourcing

By SuperStaff Editorial Board|2024-10-28T22:00:13+08:00October 23rd, 2024|

Healthcare Outsourcing in the Philippines: Hotline Support, Patient Authorization Coordination (PAC) Patient Care Coordination (PCC), Medical Coding & Billing

By SuperStaff Editorial Board|2024-10-18T23:13:45+08:00October 19th, 2024|

The Ultimate Guide to Different Customer Service Models: Choose the Winning Structure for Your Business

By SuperStaff Editorial Board|2024-10-17T16:15:12+08:00October 17th, 2024|

Knowledge Process Outsourcing Meaning in Leveraging Data Analytics & Business Intelligence

By SuperStaff Editorial Board|2024-10-15T19:26:11+08:00October 15th, 2024|

Industry Insights

Inside the 2025 Food Franchise Trends Shaping the Industry: Personalization, AI, Outsourcing and More

By Matthew Jose Reyes|2024-12-16T21:00:52+08:00December 16th, 2024|

Virtual Care to Hybrid Health: 2025 Telemedicine Trends in the Health & Wellness Industry

By SuperStaff Editorial Board|2025-01-06T23:50:10+08:00December 13th, 2024|

From AI to Home-Based Care: Why 2025 Is the Year for Outsourcing Specialized Healthcare Services

By Hannah Krisha Tongco|2024-12-05T21:35:07+08:00December 5th, 2024|

Unlocking Biopharma’s Potential in 2025: Outsourcing to a BPO in the Philippines

By EJ Verginisa|2024-12-03T14:02:21+08:00December 3rd, 2024|

Offshoring

6 Outsourcing Solutions To Prepare You For the Black Friday and Cyber Monday (BFCM) Sales Craze

By Jaymee Cichon|2024-09-18T12:20:13+08:00September 27th, 2023|

Top 5 Outsourcing Best Practices: Get the Best Out of BPOs in the Philippines

By SuperStaff Editorial Board|2024-07-13T02:23:29+08:00August 25th, 2023|

How Outsourcing Tech Jobs Enables Businesses To Accelerate Digital Transformation

By Hannah Krisha Tongco|2024-07-13T02:32:44+08:00August 21st, 2023|

Get To Know Your Customers Day 2023: 6 Ways To Build Stronger Customer Relationships Through Call Center Support

By Jaymee Cichon|2024-07-29T15:59:04+08:00July 14th, 2023|

Nearshoring

Things You Need To Know Before You Hire in Colombia

By SuperStaff Editorial Board|2024-07-12T02:08:31+08:00February 14th, 2024|

Shakira, Sofia Vergara Are Colombians and 16 Other Fascinating Facts About Colombia

By Hannah Krisha Tongco|2024-02-13T15:54:31+08:00February 7th, 2024|

Nearshoring to Latin America: Why Names as Big as Apple, Dell, and General Motors Have Moved Operations

By Ana Catalina Paje|2024-07-10T23:20:32+08:00January 24th, 2024|

Colombia Vs. Other Nearshoring Locations: A Quick Comparison for Navigating 2024 Supply Chain Disruptions

By SuperStaff Editorial Board|2024-02-23T11:48:34+08:00January 3rd, 2024|

Artificial Intelligence and Machine Learning

Nearshoring Python Developers from Colombia for Strategic AI Excellence

By Jaymee Cichon|2024-07-11T00:08:46+08:00December 4th, 2023|

Decoding Data Excellence: A Simplified Guide to Business Intelligence Outsourcing

By Lorenzo Ruiz Castro|2024-07-11T00:11:27+08:00November 28th, 2023|

Unlock Your AI Potential By Nearshoring Prompt Engineering Projects

By SuperStaff Editorial Board|2023-11-24T20:56:34+08:00November 24th, 2023|

Designing the AI Landscape: How Nearshoring Artificial Intelligence Architects Shapes Your AI Success

By SuperStaff Editorial Board|2024-11-25T10:55:43+08:00October 25th, 2023|

Human Interest

Ready to Network With the Big Players? Here Are 10 B2B Sales Conferences Worth Attending in 2024

By Ann Gelli Tolentino|2024-07-10T20:07:17+08:00February 15th, 2024|

That’s Not Love, That’s Limerence! Or Perhaps Any of These 6 Distractions At Work That You Thought Was Love

By Hannah Krisha Tongco|2024-07-10T22:15:27+08:00February 8th, 2024|

Empowering Mt. Pinatubo’s Children: Camias Resettlement ES and Its Crucial Role in Shaping the Future of the Aeta Community

By Ana Catalina Paje|2024-01-16T18:35:09+08:00October 2nd, 2023|

Harnessing the Power of Storytelling for Business Content Writing: Tips for Engaging Audiences in Your Upbeat Voice

By Hannah Krisha Tongco|2024-07-13T02:38:15+08:00June 23rd, 2023|