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BlogSuperStaff Writer2025-01-07T15:25:36+08:00

Blog Archive

U.S.-Mexico-Canada Trade Disputes: Why Diversifying Your Operations Through Offshore Teams Makes Business Sense in 2025

Read about the most pressing trends, market disruptions, technological developments, economic factors, demographic shifts, and ethical considerations shaping the business landscape today.

Featured Article

The State of IP and Trademark Protection for IP Consultancy Firms: Roles of Back Office Outsourcing in Your Service Offerings

By SuperStaff Editorial Board|August 8th, 2024|

Customer Satisfaction in Reverse Logistics: Creating a Seamless Return Experience With BPO Customer Support

By Jaymee Cichon|August 2nd, 2024|

Outsourcing for the Advanced Economies: The Labor Market Landscape in the Czech Republic, Germany, Japan, the Netherlands, Norway, Singapore, and the United States

By Ana Catalina Paje|July 29th, 2024|

Customer Experience

This Infographic on Modern Consumer Trends Shows How Preferences Are Shaping Customer Service Expectations

By SuperStaff Editorial Board|2024-07-18T14:43:44+08:00June 22nd, 2024|

Your Modern Guide to Back Office Outsourcing in the Customer-Centric Era

By SuperStaff Editorial Board|2024-11-25T12:18:39+08:00June 21st, 2024|

Invest in CX Strategy: Why Designing CX ROI Model Matters

By SuperStaff Editorial Board|2024-08-27T15:17:47+08:00June 20th, 2024|

What’s New in the Travel Industry? Impact of Biden-Harris Automatic Airline Refunds on Customer Experience

By Ana Catalina Paje|2024-11-25T12:01:01+08:00June 5th, 2024|

Ahead of the Curve Trends

Understanding Economic Sanctions: How Do They Affect the Business Sector?

By Ana Catalina Paje|2024-10-08T17:11:52+08:00September 27th, 2024|

Biden’s ‘Time Is Money’ Upholds Patient-Centric Healthcare

By Ana Catalina Paje|2025-02-12T09:32:43+08:00September 18th, 2024|

7 Ways Outcome of the US Election 2024 Could Impact Your Business

By Ana Catalina Paje|2025-03-27T10:04:44+08:00September 16th, 2024|

The C-Suite’s Guide to Maximizing ROI: Self-Service vs. Real-Time Customer Support

By SuperStaff Editorial Board|2024-09-24T17:36:03+08:00September 14th, 2024|

Outsourcing Strategies

The Ultimate Guide to Different Customer Service Models: Choose the Winning Structure for Your Business

By SuperStaff Editorial Board|2024-10-17T16:15:12+08:00October 17th, 2024|

Knowledge Process Outsourcing Meaning in Leveraging Data Analytics & Business Intelligence

By SuperStaff Editorial Board|2024-10-15T19:26:11+08:00October 15th, 2024|

The Ultimate Walkthrough of End-to-End RPO: From Sourcing to Onboarding

By SuperStaff Editorial Board|2024-10-10T21:23:21+08:00October 12th, 2024|

How Up To 60% Savings Are Achieved By Outsourcing to the Philippines

By SuperStaff Editorial Board|2024-11-25T10:46:41+08:00October 10th, 2024|

Industry Insights

Providing Real World Data (RWD) in Healthcare: Role of BPO in Healthcare Data Analytics and Reporting

By Lorenzo Ruiz Castro|2024-11-25T10:56:25+08:00September 12th, 2024|

Enhance Efficiency for Real-Time Supply Chain Monitoring Firms: The Benefits of Outsourcing External Customer Service Team

By Lorenzo Ruiz Castro|2024-10-08T22:02:53+08:00September 4th, 2024|

Local Talent, Global Expertise for Risk Financing Consultancy Firms: Outsourcing Finance and Accounting BPO Services

By Jaymee Cichon|2024-10-08T22:03:20+08:00September 2nd, 2024|

Enhancing Pediatric DME & Pharmaceutical Services: The Impact of After-Hours Customer Support in Spanish

By Jaymee Cichon|2024-08-27T14:02:16+08:00August 22nd, 2024|

Offshoring

Nearshoring

Colombia vs Costa Rica for Nearshore Technology Outsourcing: An In-Depth Look at Two of Latin America’s Top Emerging Nearshore Tech Destinations

By SuperStaff Editorial Board|2024-07-13T03:08:21+08:00July 26th, 2023|

Nearshore Software Development Outsourcing to Colombia May Answer U.S. Software Engineer and Software Developer Shortages

By Jaymee Cichon|2024-07-13T03:08:50+08:00July 24th, 2023|

Colombia vs Brazil for Nearshore Tech Outsourcing in Latin America: Which Country Will Emerge On Top?

By SuperStaff Editorial Board|2024-07-13T03:12:39+08:00July 12th, 2023|

Domestic Offshoring, Onshoring, Reshoring, Offshoring, and Nearshoring: A Comparative Look at the Most Strategic Outsourcing Models in the Era of Multiple Market Disruptions

By SuperStaff Editorial Board|2025-03-18T13:15:41+08:00July 5th, 2023|

Artificial Intelligence and Machine Learning

Human Interest

In Numbers: The State of the Gender Pay Gap in 2022

By Ana Catalina Paje|2025-03-18T13:17:41+08:00July 14th, 2022|

Love in the Time of COVID-19: How the Pandemic Has Changed Dating and Romance

By Hannah Krisha Tongco|2024-10-08T20:23:48+08:00February 14th, 2022|