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BlogSuperStaff Writer2024-10-17T17:16:52+08:00

Exploring the Benefits of Outsourcing Insurance Claims Processing

Read about the most pressing trends, market disruptions, technological developments, economic factors, demographic shifts, and ethical considerations shaping the business landscape today.

Featured Article

Debunking the Outsourcing Definition of the Past: What Are BPO Solutions Really Like at Present?

By SuperStaff Editorial Board|January 15th, 2024|

What Role Does Conversational AI Play With Customer Experience?

By SuperStaff Editorial Board|September 19th, 2023|

The Case for Amplified CX for the Transportation and Logistics Sector in the Post-Pandemic Era

By Jael Lena|September 14th, 2023|

Customer Experience

How Powerful Customer Service Escalation Support Representatives Are in Keeping Customers Happy

By Jaymee Cichon|2024-07-29T15:58:52+08:00May 26th, 2023|

Ahead of the Curve Trends

Becoming the Largest Generation of Customers in History: Meet the Gen Alpha, Your Future Consumers

By Hannah Krisha Tongco|2024-10-08T20:48:31+08:00February 26th, 2024|

The (Re)-Emergence of the Brick-and-Mortar Stores Through Phygital Shopping

By SuperStaff Editorial Board|2024-10-08T20:49:24+08:00February 19th, 2024|

How Skills-Based Hiring Revolutionizes Recruitment: Finding the Right Fit Beyond Resumes

By Ann Gelli Tolentino|2024-10-07T19:26:40+08:00February 5th, 2024|

Navigating the Maze: Top Things To Know This Tax Season (2024)

By SuperStaff Editorial Board|2024-07-10T23:22:13+08:00January 22nd, 2024|

Outsourcing Strategies

All About Cyber Monday: 6 Ways E-Commerce Outsourcing Helps You Get Ready for the Biggest Online Shopping Day of the Year

By Lorenzo Ruiz Castro|2023-08-10T18:22:59+08:00November 22nd, 2022|

5 Key Strategies To Boost Your Black Friday Sales

By Jaymee Cichon|2023-08-23T22:14:04+08:00November 17th, 2022|

From Accounting to Data Science, Here Are 8 Most In-Demand Job Categories You Can Outsource to the Philippines

By Hannah Krisha Tongco|2024-03-20T09:58:13+08:00October 27th, 2022|

5 Things To Know About Outsourcing Legal Research From an LPO Provider

By Jaymee Cichon|2024-07-29T15:59:51+08:00August 9th, 2022|

Industry Insights

The Case for Amplified CX for the Transportation and Logistics Sector in the Post-Pandemic Era

By Jael Lena|2024-10-08T19:33:46+08:00September 14th, 2023|

Powering Through Hyper Innovation: Leveraging Outsourcing Services for the Dynamic Energy Sector

By SuperStaff Editorial Board|2024-10-08T19:32:45+08:00September 8th, 2023|

The Future of the Pharmaceutical Industry: Outsourcing Pharma Non-Clinical Functions From a Philippine BPO Partner

By Jaymee Cichon|2024-07-13T02:14:58+08:00September 6th, 2023|

How Back Office Solutions for Media and Entertainment Help Address Industry Challenges

By SuperStaff Editorial Board|2024-07-13T02:17:47+08:00August 30th, 2023|

Offshoring

Nearshoring

How Nearshoring Companies Can Help Address the Customer Service Agents Shortage in the North American Aviation Industry

By Jaymee Cichon|2024-07-29T15:59:15+08:00April 11th, 2023|

Friendshoring vs. Outsourcing vs. Offshoring vs. Nearshoring: New Buzzwords That B2B Decision Makers Must Know

By Athena Yenko|2024-07-13T03:38:06+08:00March 23rd, 2023|

Addressing Widespread Talent Shortages in Western Economies Through Nearshoring in Latin America

By Athena Yenko|2024-07-13T03:43:04+08:00March 6th, 2023|

The ‘Philippines Offshoring + Colombia Nearshoring’ Strategy: A Formula Amid Global Economic Disruptions

By SuperStaff Editorial Board|2023-11-14T15:06:10+08:00February 27th, 2023|

Artificial Intelligence and Machine Learning

Human Interest