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BlogSuperStaff Writer2024-10-17T17:16:52+08:00

How a Major Player in the Dental Supply Industry Finds Success By Outsourcing in the Philippines: A Benchmark for BPO Partnership

Read about the most pressing trends, market disruptions, technological developments, economic factors, demographic shifts, and ethical considerations shaping the business landscape today.

Featured Article

10 Actionable Indicators for Sustained Business Growth

By SuperStaff Editorial Board|October 2nd, 2024|

7 Ways Outcome of the US Election 2024 Could Impact Your Business

By Athena Yenko|September 16th, 2024|

The C-Suite’s Guide to Maximizing ROI: Self-Service vs. Real-Time Customer Support

By SuperStaff Editorial Board|September 14th, 2024|

Customer Experience

The Role of Outsourcing in Handling Black Friday’s Massive Customer Support Demands

By Jaymee Cichon|2024-10-25T17:17:58+08:00October 28th, 2024|

[Infographic] Secure Your CX Advantage: Roles of the Future That You Should Hire Today

By SuperStaff Editorial Board|2024-09-25T19:00:23+08:00September 25th, 2024|

Preparing for the Holiday Season: Outsourcing Customer Experience Solutions

By EJ Verginisa|2024-09-04T21:05:04+08:00September 3rd, 2024|

White House Ends Customer Service ‘Doom Loops:’ What Does It Mean for the Subscription-based Industry?

By Ana Catalina Paje|2024-08-30T23:26:58+08:00August 30th, 2024|

Ahead of the Curve Trends

How a Major Player in the Dental Supply Industry Finds Success By Outsourcing in the Philippines: A Benchmark for BPO Partnership

By Ana Catalina Paje|2024-10-29T17:06:35+08:00November 1st, 2024|

Our ‘Yes Po’ Culture: A Deeper Look Into Filipino Politeness and Its Role in the International Business Landscape

By Hannah Krisha Tongco|2024-10-28T21:28:35+08:00October 30th, 2024|

The C-Suite Playbook on Hybrid Outsourcing: The Ultimate Guide to Implementing Your Onshore, Offshore, Nearshore Teams

By SuperStaff Editorial Board|2024-10-25T22:27:31+08:00October 25th, 2024|

10 Actionable Indicators for Sustained Business Growth

By SuperStaff Editorial Board|2024-10-10T14:38:55+08:00October 2nd, 2024|

Outsourcing Strategies

Answers to 40 Common Objections You Have About Philippines Outsourcing

By SuperStaff Editorial Board|2024-10-28T22:00:13+08:00October 23rd, 2024|

Healthcare Outsourcing in the Philippines: Hotline Support, Patient Authorization Coordination (PAC) Patient Care Coordination (PCC), Medical Coding & Billing

By SuperStaff Editorial Board|2024-10-18T23:13:45+08:00October 19th, 2024|

The Ultimate Guide to Different Customer Service Models: Choose the Winning Structure for Your Business

By SuperStaff Editorial Board|2024-10-17T16:15:12+08:00October 17th, 2024|

Knowledge Process Outsourcing Meaning in Leveraging Data Analytics & Business Intelligence

By SuperStaff Editorial Board|2024-10-15T19:26:11+08:00October 15th, 2024|

Industry Insights

Strategies for Direct-to-Enthusiast Retailers in the Automotive Aftermarket

By Matthew Jose Reyes|2024-09-20T22:07:08+08:00September 20th, 2024|

Providing Real World Data (RWD) in Healthcare: Role of BPO in Healthcare Data Analytics and Reporting

By Lorenzo Ruiz Castro|2024-10-08T22:02:34+08:00September 12th, 2024|

Enhance Efficiency for Real-Time Supply Chain Monitoring Firms: The Benefits of Outsourcing External Customer Service Team

By Lorenzo Ruiz Castro|2024-10-08T22:02:53+08:00September 4th, 2024|

Local Talent, Global Expertise for Risk Financing Consultancy Firms: Outsourcing Finance and Accounting BPO Services

By Jaymee Cichon|2024-10-08T22:03:20+08:00September 2nd, 2024|

Offshoring

Addressing 9 Common Questions About Outsourcing to Call Centers in the Philippines

By Jaymee Cichon|2024-10-08T19:02:51+08:00April 13th, 2024|

Key Nearshoring and Offshoring Trends to Watch Out for in 2024 and Beyond

By Ann Gelli Tolentino|2024-09-18T14:30:28+08:00March 18th, 2024|

Building Your Real Estate Back-Office Support Team From a Call Center in the Philippines

By SuperStaff Editorial Board|2024-10-08T19:40:58+08:00March 8th, 2024|

Specialty Healthcare Call Center Outsourcing to the Philippines: 10 Non-Clinical Roles That Help Improve Patient Experience

By SuperStaff Editorial Board|2024-07-18T15:27:23+08:00March 1st, 2024|

Nearshoring

Why Colombia’s Skilled Workforce, Education, and Work Ethics Make It a Nearshoring Powerhouse

By SuperStaff Editorial Board|2024-10-10T22:36:02+08:00October 14th, 2024|

A Detailed Guide to Nearshore Outsourcing for Forward-Thinking Leaders

By SuperStaff Editorial Board|2024-10-10T14:40:04+08:00September 29th, 2024|

Ring-Ring, Hola Medellín! Nearshoring Takes Powerful Spin in the ‘City of Eternal Springs’

By SuperStaff Editorial Board|2024-08-28T08:57:40+08:00May 16th, 2024|

Unlocking Colombia: Your FAQs on Nearshoring Answered

By SuperStaff Editorial Board|2024-10-08T19:01:06+08:00April 21st, 2024|

Artificial Intelligence and Machine Learning

Leveraging Philippine Call Centers: How AI Developer Firms Can Enhance Customer and Tech Support

By EJ Verginisa|2024-09-24T17:30:22+08:00August 24th, 2024|

Microsoft Is Outsourcing AI: You Should Too! Here’s a Cost Comparison of In-House vs. Outsourced AI Development Team

By SuperStaff Editorial Board|2024-07-15T22:43:31+08:00July 15th, 2024|

AI vs. Outsourcing Services for Small Businesses: 44 Powerful Statistics for Informed Decision- Making

By SuperStaff Editorial Board|2024-10-09T07:51:33+08:00April 6th, 2024|

With the Unprecedented Demand for Robotic Process Automation + AI, Recruit RPA Developers from Latin America! Here’s Why

By SuperStaff Editorial Board|2024-07-18T14:23:37+08:00March 13th, 2024|

Human Interest

Work-From-Home Jobs vs. On-Site vs. Hybrid: Choosing the Setup That Works Best for You

By Athena Yenko|2024-08-16T22:22:53+08:00August 16th, 2024|

Avoiding Common Debt Traps: Mistakes To Watch Out For

By Grace Rivera|2024-09-18T14:43:22+08:00August 9th, 2024|

Employee Engagement Plummets: Gallup Reports Record Low in U.S.

By SuperStaff Editorial Board|2024-08-21T10:46:59+08:00May 20th, 2024|

DINKs, SINKs, DINKWADs: Meet Today’s Modern Employees

By Hannah Krisha Tongco|2024-08-21T10:40:22+08:00May 8th, 2024|