Billy Samonte

About Billy Samonte

As an accomplished tech professional who specializes in social engineering and blue teaming, Billy brings with him extensive expertise in optimizing IT systems and strategizing cybersecurity solutions for best practices. His passion for innovation and keen eye for detail help him deliver robust IT solutions that drive organizational efficiency and productivity to SuperStaff.

From Code to Cognitive Systems: How Offshore IT Outsourcing Powers Intelligent Automation

In today’s hyper-digital economy, IT outsourcing isn’t just about ...

By Billy Samonte|2025-11-25T17:51:18+08:00November 24th, 2025|Ahead of the Curve Trends, Industry Knowledge|Comments Off

Beyond Troubleshooting: The Expanding Role of the Modern Technical Support Representative

What if “tech support” meant more than just fixing ...

By Billy Samonte|2025-11-19T17:27:15+08:00November 22nd, 2025|Ahead of the Curve Trends, Industry Knowledge|Comments Off

Tech Support Reimagined: How Outsourced Help Desk Services in Colombia Can Help You Scale Operations

Colombia isn’t just emerging as a nearshore hub; it’s ...

By Billy Samonte|2025-11-25T17:38:00+08:00November 20th, 2025|Industry Knowledge, Nearshoring|Comments Off