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About Ina Samantha Opena

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So far Ina Samantha Opena has created 10 blog entries.

From Scripted to Strategic: How Outsourcing a Call Center Builds Brand Loyalty

Call centers once carried a reputation for rigid scripts, ...

By Ina Samantha Opena|2026-06-08T10:33:27+08:00May 10th, 2026|Industry Knowledge|Comments Off

Happy Team, Happy Win: Comparably Names SuperStaff Among Best Companies for Work-Life Balance & Perks

SuperStaff is proud to be recognized by Comparably with ...

By Ina Samantha Opena|2026-04-08T00:04:57+08:00March 30th, 2026|Human Interest|Comments Off

Time Zones, Real Results: Why Nearshore Call Centers Are Winning the CX Race

Customer expectations today are immediate, and frankly, unforgiving. One ...

By Ina Samantha Opena|2026-04-08T00:46:18+08:00March 30th, 2026|Nearshoring|Comments Off

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