Matthew Jose Reyes

About Matthew Jose Reyes

Matthew is a junior writer focusing on multimedia, tech, and data analytics trends. Passionate about leveraging technology to optimize business processes, Matthew delivers insightful content on the latest industry developments. With a solid background in data analytics and a remarkable flair for innovation, Matthew inspires businesses to stay ahead in the digital age.

Real Conversations, Real Results: Colombia’s Human-Trained Virtual Receptionists for U.S. Businesses

Missed calls, overwhelmed team members, and robotic phone trees ...

By Matthew Jose Reyes|2025-12-31T01:18:34+08:00December 20th, 2025|Colombian Nearshoring|Comments Off

Year-End Tax Made Clear: Insights From SuperStaff’s Webinar for Filipino Employees and U.S. Businesses

Year-end payroll often triggers questions, confusion, and concern across ...

By Matthew Jose Reyes|2025-12-19T16:16:29+08:00December 19th, 2025|Human Interest|Comments Off

Customer Service Calls That Convert: The Philippine CX Formula for Retention and Trust

The biggest profitability leak in customer service is not ...

By Matthew Jose Reyes|2025-12-12T11:40:33+08:00December 13th, 2025|Customer Experience|Comments Off