Unique Call Center Philippines Workplace Culture Proving That When It Comes to CX, PH Is Your Best Bet
When you first hear “Philippines,” you may think of stunning beaches, famous singers, and Jollibee fried chicken. But did ...
Top 5 Outsourcing Best Practices: Get the Best Out of BPOs in the Philippines
Following workplace trends such as The Great Resignation and subsequently The Great Reshuffle, millions of job vacancies are still ...
Breaking Down the Paradox of New Zealand’s Post-Pandemic Labor Shortage Through the Lens of a Philippine BPO Provider
New Zealand’s response to COVID-19 was a success story that earned international acclaim. At the onset of the pandemic, ...