info@superstaff.com

info@superstaff.com

Call Center Philippines

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

An Inside Look at How an Outsourced Multilingual Support Team Handles Customer Service
Picture this: a customer urgently needs help, but the conversation stalls due to a language barrier. Instead of getting quick support, they’re caught in a frustrating loop of misunderstood requests and unclear responses. This ...
A Deep Dive into Service Level Agreements (SLAs) and Why They Matter in BPO Contracts
Imagine a business partnership without clearly defined expectations — conflicts would arise, trust would break, and productivity would suffer. Thankfully, there is a way for companies to set and align expectations as early as ...
Why Exchange Rates Matter When Choosing a BPO Provider
Exchange rates are the silent yet powerful variable in the success of any outsourcing partnership. What seems like a cost-effective BPO deal today can become a financial burden tomorrow if currency fluctuations aren't part ...

11March 2023

5 Reasons Why Partnering With a Call Center in the Philippines is the Best Strategy As Odds of US Recession Looms

SuperStaff Editorial Board2024-07-13T03:40:59+08:00BPO Trends, Call Center Philippines, Offshoring|

Despite reports showing a surprisingly stable economy, over half (58%) of National Association for Business Economics (NABE) economists predict ...