info@superstaff.com

info@superstaff.com

Customer Service Outsourcing

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

How Strategic Outsourcing Helps Pharmaceutical Companies Overcome Supply Chain Challenges
With the United States transitioning to a new administration, proposed tariffs and stricter immigration policies have the potential to reshape the pharmaceutical industry's supply chain landscape. These policies threaten to drive costs, create labor ...
DME Resellers in 2025: Key Trends in Durable Medical Equipment and How Outsourcing Solves Operational Pain Points
The durable medical equipment industry is undergoing significant transformation. Rapid technological advancements and shifting consumer demands are driving this change, forcing businesses to adapt to a dynamic and increasingly competitive market. What’s fueling these ...
Training the Next Generation of CX Leaders: Inside a BPO’s Employee Development Programs
The customer experience (CX) landscape is rapidly growing and evolving in the modern age. Alongside the rising demand for CX solutions comes a greater need for innovative, resilient, and adaptable CX leadership to guide ...

5January 2022

Job Seekers’ Wishlist 2022: Top 7 Hiring Practices to Implement Amid ‘The Great Resignation’

SuperStaff Editorial Board2024-10-08T20:29:32+08:00Customer Service Outsourcing, Expert Insights, Recruitment Process Outsourcing|

As the business sector prepares for the post-pandemic, an unprecedented disruption in the labor market, known as “The Great ...

23December 2021

10 Reasons Why US Companies Outsource Customer Service to the Philippines

SuperStaff Editorial Board2024-10-08T20:30:27+08:00Customer Service Outsourcing|

Outsourcing has undergone tremendous upgrades since it first grew as a trend among U.S. manufacturing firms. From starting as ...

25October 2021

8 Advanced Customer Service Skills Your Team Needs in 2021

SuperStaff Editorial Board2023-08-10T17:04:43+08:00Call Center Outsourcing, Customer Service Outsourcing|

Consumer expectations have drastically evolved, increasing the demand for brands to upgrade how they render customer service. As we ...

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