info@superstaff.com

info@superstaff.com

Outsourced Customer Service

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Building a Lasting Team: How a BPO Nurtures Employee Growth for Client Success
Client satisfaction alone is no longer enough to stay ahead. Today’s most successful BPOs understand that a motivated, well-trained workforce is the foundation for meeting evolving client needs and driving business outcomes. Investing in ...
How Strategic Outsourcing Helps Pharmaceutical Companies Overcome Supply Chain Challenges
With the United States transitioning to a new administration, proposed tariffs and stricter immigration policies have the potential to reshape the pharmaceutical industry's supply chain landscape. These policies threaten to drive costs, create labor ...
DME Resellers in 2025: Key Trends in Durable Medical Equipment and How Outsourcing Solves Operational Pain Points
The durable medical equipment industry is undergoing significant transformation. Rapid technological advancements and shifting consumer demands are driving this change, forcing businesses to adapt to a dynamic and increasingly competitive market. What’s fueling these ...

20August 2021

5 Things About The Italians and Why It’s Worth It to Rely On Italian Customer Service

SuperStaff Writer2023-11-10T20:05:23+08:00Outsourced Customer Service, Multilingual Support|

The COVID-19 outbreak has altered the buying behavior of many, and Italian consumers are no exemption. The market known ...

6August 2021

Top 10 Trends Shaping the Future of Telehealth and Telemedicine Post COVID-19

SuperStaff Writer2023-08-10T16:52:15+08:00Outsourced Customer Service, Outsourcing Strategies, Outsourcing Trends|

The COVID-19 crisis has changed the way we think about and access healthcare. In a time when many are ...

30July 2021

9 Live Chat KPIs Crucial to Your Business (and How Customer Service Outsourcing Can Help You Improve Them)

SuperStaff Writer2023-08-10T16:47:05+08:00Outsourced Customer Service|

Live chat ranks first among all customer service solution platforms in driving customer satisfaction—with a staggering 92% rating. Additionally, ...

Previous 252627 Next