info@superstaff.com

info@superstaff.com

E-commerce Outsourcing

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

The Human Touch Isn’t Optional: AI’s Limits in Handling Complex Customer Needs
AI is fast, efficient, and always available—but when emotions run high, it often falls short. Businesses worldwide have turned to AI-powered solutions to streamline customer service operations and scale quickly. However, despite these impressive ...
AI Language Translation Apps vs. Multilingual Support: Why the Human Touch Is Still Essential for Business Communications
In a globalized market, clear communication is everything. One wrong word—or worse, a mistranslation—can cost you more than a sale. It can damage trust, hurt your brand, and drive loyal customers away. While AI ...
Is the US Economy Going Into a Recession in 2025?: The Role of Outsourcing in Future-Proofing Business Operations
As economic storm clouds gather, businesses face a pressing question: How can we effectively navigate a potential downturn? Recent indicators—rising interest rates, persistent inflation, global trade tensions, and financial market volatility—are all warning signs ...

17November 2022

5 Key Strategies To Boost Your Black Friday Sales

Jaymee Cichon2023-08-23T22:14:04+08:00Outsourced Customer Service, E-commerce Outsourcing, Outsourcing Strategies|

Black Friday, which kicks off the retail holiday shopping season every year, is among the biggest days for online ...

27October 2022

From Accounting to Data Science, Here Are 8 Most In-Demand Job Categories You Can Outsource to the Philippines

Hannah Krisha Tongco2025-01-07T10:20:30+08:00Back Office Support, Data Science and Analytics, E-commerce Outsourcing, LPO Services, Multilingual Support, Outsourced Call Center Services, Outsourced Customer Service, Outsourced Programming & Development, Outsourcing Strategies, Recruitment Process Outsourcing, Specialty Healthcare Outsourcing|

The U.S. labor market remains as strong as ever despite rising inflation rates. In this current economy, job seekers ...

22March 2022

6 Ways Offshore Customer Service Outsourcing Provider Boosts E-commerce Customer Lifetime Value

SuperStaff Editorial Board2023-06-22T16:26:12+08:00Outsourced Customer Service, E-commerce Outsourcing|

Like that of fine wine, a customer’s value must increase over time. You call that the Customer Lifetime Value ...

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