info@superstaff.com

info@superstaff.com

Human Interest

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

An Inside Look at How an Outsourced Multilingual Support Team Handles Customer Service
Picture this: a customer urgently needs help, but the conversation stalls due to a language barrier. Instead of getting quick support, they’re caught in a frustrating loop of misunderstood requests and unclear responses. This ...
A Deep Dive into Service Level Agreements (SLAs) and Why They Matter in BPO Contracts
Imagine a business partnership without clearly defined expectations — conflicts would arise, trust would break, and productivity would suffer. Thankfully, there is a way for companies to set and align expectations as early as ...
Why Exchange Rates Matter When Choosing a BPO Provider
Exchange rates are the silent yet powerful variable in the success of any outsourcing partnership. What seems like a cost-effective BPO deal today can become a financial burden tomorrow if currency fluctuations aren't part ...

14February 2023

Watch Out! These 4 Ugly Dating Trends Have Crept Into the Workplace

Superstaff Writer2023-11-13T17:51:55+08:00Human Interest|

Ever got caught in a bad romance? If you’re a single adult, there’s a high chance that you have, ...

18October 2022

A Guide To Being a Proud Ally: 6 Ways You Can Foster an LGBTQ Inclusive Workplace

Ana Catalina Paje2024-10-08T20:04:17+08:00Human Interest|

Pride is a celebration of many things, from courage and resilience to uniqueness and camaraderie. But at the same ...

11October 2022

Making the Workplace a Safe Space: 7 Ways To Build a Company Culture That Values Mental Health

Hannah Krisha Tongco2024-10-08T20:05:06+08:00Human Interest|

Mental health awareness in the workplace matters as many employees see it as a factor in whether to stay or ...

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