info@superstaff.com

info@superstaff.com

Industry Insights

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Rising Labor Costs in 2025: Why Businesses in $15/Hour Cities Are Turning to Outsourcing Solutions
2025 will send shockwaves to businesses across the U.S. as several states and cities raise their minimum wage to $15/hour. While this is a hard-fought victory for workers, it will also create a massive ...
Driver Retention and Support: Addressing 2025 Workforce Shortages in the Dispatching Industry
Workforce shortages in the dispatching industry are hitting critical levels, making driver retention more vital than ever. With rising demand and ongoing labor shortages, dispatching companies face significant challenges in maintaining a reliable driver ...
Building a Lasting Team: How a BPO Nurtures Employee Growth for Client Success
Client satisfaction alone is no longer enough to stay ahead. Today’s most successful BPOs understand that a motivated, well-trained workforce is the foundation for meeting evolving client needs and driving business outcomes. Investing in ...

21March 2024

Your SaaS Startup Product Is Excellent! But Who’s Taking Care of Your Customers?

Jaymee Cichon2024-10-08T19:17:50+08:00Industry Insights, Business Process Outsourcing, Outsourced Customer Service, Technical Support|

Running a business isn't just about making a profit—it's about building relationships that will fuel sustained growth. Two critical ...

20March 2024

From Customer Service to Tech Support: The Powerful Role of Outsourcing for Your E-Learning Business

SuperStaff Editorial Board2024-10-21T19:33:04+08:00Industry Insights, Outsourced Customer Service, Technical Support|

E-learning allows individuals to gain specialized knowledge and skills without leaving the comfort of their homes. Businesses have begun ...

8March 2024

Building Your Real Estate Back-Office Support Team From a Call Center in the Philippines

SuperStaff Editorial Board2024-10-08T19:40:58+08:00Offshoring, Industry Insights, Philippine Call Centers|

The real estate industry faces a challenging transition period, from dealing with rising inflation and lower consumer spending to ...

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