info@superstaff.com

info@superstaff.com

Industry Knowledge

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

State of Diversity, Equity, and Inclusion (DEI) Under Trump: Navigating Changing Policies
The landscape of Diversity, Equity, and Inclusion (DEI) is shifting under U.S. President Donald Trump’s administration, with executive orders and federal policies reshaping how businesses approach these initiatives. Recent rollbacks and legal challenges have ...
CX Best Practices for C-Suite Leaders: What Executives Must Prioritize in 2025
If you're leading a business in 2025, it’s crucial to know that customer experience is the battleground where market leaders are made. Customers demand more than great products; they expect seamless interactions, instant support, ...
How Inflation Impacts Outsourcing Decisions: What Businesses Need to Know in 2025
Inflation is once again dominating business conversations, and its effects are being felt across industries. Prices are creeping up, wages are rising, and operational costs aren’t slowing down anytime soon. Based on data from ...

2July 2024

Building BPO Partnerships in the Electronics Industry: Collaborative Approaches for Small to Medium-Sized Manufacturers and Distributors

Lorenzo Ruiz Castro2024-11-25T12:22:43+08:00Industry Knowledge, Business Process Outsourcing|

The electronics sector is booming despite the global economy's ups and downs. Consumers, unfazed by soaring prices, are still ...

5June 2024

What’s New in the Travel Industry? Impact of Biden-Harris Automatic Airline Refunds on Customer Experience

Ana Catalina Paje2024-11-25T12:01:01+08:00Customer Experience, Industry Knowledge|

On April 24, 2024, the U.S. Department of Tourism unveiled an exciting new regulation mandating automatic refunds for airline ...

1June 2024

Empowering Health Tech Startups: Strategic Advantages of Outsourcing Customer Service and Back Office Support

SuperStaff Editorial Board2024-11-25T11:11:23+08:00Industry Knowledge, Back Office Support, Business Process Outsourcing, Outsourced Call Center Services, Outsourced Customer Service|

New advancements and innovations are constantly shaping the healthcare ecosystem. As a health tech company, you might be pouring ...

Previous 91011 Next