info@superstaff.com

info@superstaff.com

Industry Knowledge

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

State of Diversity, Equity, and Inclusion (DEI) Under Trump: Navigating Changing Policies
The landscape of Diversity, Equity, and Inclusion (DEI) is shifting under U.S. President Donald Trump’s administration, with executive orders and federal policies reshaping how businesses approach these initiatives. Recent rollbacks and legal challenges have ...
CX Best Practices for C-Suite Leaders: What Executives Must Prioritize in 2025
If you're leading a business in 2025, it’s crucial to know that customer experience is the battleground where market leaders are made. Customers demand more than great products; they expect seamless interactions, instant support, ...
How Inflation Impacts Outsourcing Decisions: What Businesses Need to Know in 2025
Inflation is once again dominating business conversations, and its effects are being felt across industries. Prices are creeping up, wages are rising, and operational costs aren’t slowing down anytime soon. Based on data from ...

27March 2024

Amid the Softening Demand for Consulting Services, Outsourcing Project Management Support Team Gives You a Competitive Edge

SuperStaff Editorial Board2024-10-08T19:14:18+08:00Industry Knowledge, Business Process Outsourcing|

The first quarter of 2024 has been challenging for businesses in the consulting services industry. As inflationary pressures squeeze ...

22March 2024

Winning the Luxury vs. Boutique Hotel Battle By Outsourcing to a Call Center in the Philippines

Jaymee Cichon2024-10-08T19:18:30+08:00Industry Knowledge, Business Process Outsourcing, Outsourced Call Center Services, Philippine Call Centers|

The hospitality industry was at a standstill during the global COVID-19 crisis, with hotel chains worldwide limiting guest bookings ...

21March 2024

Your SaaS Startup Product Is Excellent! But Who’s Taking Care of Your Customers?

Jaymee Cichon2024-10-08T19:17:50+08:00Industry Knowledge, Business Process Outsourcing, Outsourced Customer Service, Technical Support|

Running a business isn't just about making a profit—it's about building relationships that will fuel sustained growth. Two critical ...

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