info@superstaff.com

info@superstaff.com

Industry Insights

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Rising Labor Costs in 2025: Why Businesses in $15/Hour Cities Are Turning to Outsourcing Solutions
2025 will send shockwaves to businesses across the U.S. as several states and cities raise their minimum wage to $15/hour. While this is a hard-fought victory for workers, it will also create a massive ...
Driver Retention and Support: Addressing 2025 Workforce Shortages in the Dispatching Industry
Workforce shortages in the dispatching industry are hitting critical levels, making driver retention more vital than ever. With rising demand and ongoing labor shortages, dispatching companies face significant challenges in maintaining a reliable driver ...
Building a Lasting Team: How a BPO Nurtures Employee Growth for Client Success
Client satisfaction alone is no longer enough to stay ahead. Today’s most successful BPOs understand that a motivated, well-trained workforce is the foundation for meeting evolving client needs and driving business outcomes. Investing in ...

14September 2023

The Case for Amplified CX for the Transportation and Logistics Sector in the Post-Pandemic Era

Jael Lena2024-10-08T19:33:46+08:00Featured Blog, Industry Insights, Logistics Solutions|

The rise of new technologies continues to reshape consumer behavior, urging businesses to reassess and reinvent their customer experience ...

8September 2023

Powering Through Hyper Innovation: Leveraging Outsourcing Services for the Dynamic Energy Sector

SuperStaff Editorial Board2024-10-08T19:32:45+08:00Industry Insights, Business Process Outsourcing|

Much like power grid management, outsourcing is also about resource allocation. It's the art of delegating non-core functions to ...

6September 2023

The Future of the Pharmaceutical Industry: Outsourcing Pharma Non-Clinical Functions From a Philippine BPO Partner

Jaymee Cichon2024-07-13T02:14:58+08:00Industry Insights, Specialty Healthcare Outsourcing|

The pharmaceutical sector is navigating many challenges, from the ripple effects of COVID-19 to ongoing supply chain disruptions. In ...

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