When the Supply Chain Gets Tough, Your Workforce Shouldn’t Crack.
Tariffs jumping 20% or more on key imports and global tensions reshaping trade routes are putting serious pressure on U.S. supply chains. Add a labor crunch with 7 million jobs unfilled and 72% of logistics companies short on dispatch and track-and-trace staff. Since operations are feeling the squeeze, more logistics leaders are turning to the Philippines for stability and scale.
With a BPO workforce of 1.82 million professionals and a fast-growing pool of logistics specialists, 35-40% in high-value roles, the Philippines has become a rock-solid partner for 24/7 freight operations. SuperStaff steps in as a global outsourcing company delivering logistics process outsourcing, back-office workflows, and round-the-clock live chat support. In a world where every minute counts, our teams keep freight on track, tame back-office chaos like clockwork, and keep shippers, brokers, and carriers connected so nothing slips through the cracks
What Makes Us SUPER
We’ve built our outsourcing model on five key principles that
deliver long-term value and sustainable growth
Strategic Locations
Strategic Locations
Global hubs in the Philippines and our Colombia call center offer timezone-aligned, cost-effective support
Unmatched Talent
Unmatched Talent
Access highly skilled professionals trained to deliver consistent, high-quality results across industries
People-First Culture
People-First Culture
Retention starts with respect. Our values-driven environment fosters engagement, growth, and wellness
Ethical Safeguards
Ethical Safeguards
Security practices rooted in transparency, integrity, and accountability because client trust is essential
Results You Can Measure
Results You Can Measure
From SLAs to satisfaction scores, every engagement is backed by clear metrics and accountability
Built to Solve Real Business Challenges
Hear Them Call (Sample Recording)
Experience the peak of outsourcing excellence with us. From tech innovation to customer care, discover how leading industries sound when powered by our third-party service expertise.
These recordings are presented in accordance with the Data Privacy Act of the Philippines. All sensitive and personally identifiable information have been anonymized to safeguard privacy. The materials are intended solely for demonstration purposes, allowing you to experience industry-specific interactions while ensuring full compliance with applicable regulations.
Explore the SuperStaff Office in 360°
Philippines
The Philippines has cemented its place as a top offshoring destination. With 500,000+ graduates entering the workforce each year and 1.82 million professionals in the IT-BPM industry, the country gives global companies the skilled, culturally aligned teams they need to scale smoothly.
Backed by strong digital upskilling and business-friendly policies, the country consistently delivers a future-ready workforce that helps companies move faster, operate smarter, and stay ahead of the curve.
