Lorenzo Ruiz Castro

About Lorenzo Ruiz Castro

Enzo has 14 years of experience in the BPO industry as a training and operations leader. His involvement in managing large-scale headcounts and start-ups made him an authority in process training and development. With a genuine passion for developing talent, Enzo believes that empowered people are crucial to clients’ success.

$Business handshake representing fractional staffing partnerships for flexible workforce solutions$

Why 70 Percent of Global Businesses Rely on Offshore Call Centers for Customer Support

Customer service is one of the most important parts ...

By Lorenzo Ruiz Castro|2025-12-22T16:32:29+08:00December 22nd, 2025|Offshoring|Comments Off

Executive Search Outsourcing: Finding the Right Leaders Faster

Businesses cannot grow without strong leadership. The challenge is ...

By Lorenzo Ruiz Castro|2025-12-18T11:09:36+08:00December 21st, 2025|Human Resources Outsourcing, Recruitment Process Outsourcing|Comments Off

7 Ways Reshoring Manufacturing Impacts Outsourcing

Reshoring manufacturing has become one of the most discussed ...

By Lorenzo Ruiz Castro|2026-01-08T16:50:47+08:00December 19th, 2025|Offshoring|Comments Off