Lorenzo Ruiz Castro

About Lorenzo Ruiz Castro

Enzo has 14 years of experience in the BPO industry as a training and operations leader. His involvement in managing large-scale headcounts and start-ups made him an authority in process training and development. With a genuine passion for developing talent, Enzo believes that empowered people are crucial to clients’ success.

7 Ways Reshoring Manufacturing Impacts Outsourcing

Reshoring manufacturing has become one of the most discussed ...

By Lorenzo Ruiz Castro|2025-12-17T16:37:44+08:00December 19th, 2025|Offshoring|Comments Off

Why Businesses Shift to Cloud Based Service Management Models

Cloud-based service management is becoming a preferred approach for ...

By Lorenzo Ruiz Castro|2025-12-19T14:33:05+08:00December 19th, 2025|Business Process Outsourcing, Technical Support|Comments Off

Outsource Legal Research: The Strategic Advantage Helping Law Firms Win More Cases

In today’s legal landscape, information is the strongest competitive ...

By Lorenzo Ruiz Castro|2025-12-17T14:10:49+08:00December 17th, 2025|Industry Knowledge|Comments Off