Lorenzo Ruiz Castro

About Lorenzo Ruiz Castro

Enzo has 14 years of experience in the BPO industry as a training and operations leader. His involvement in managing large-scale headcounts and start-ups made him an authority in process training and development. With a genuine passion for developing talent, Enzo believes that empowered people are crucial to clients’ success.

How to Be a Medical Coder in the Philippines

Medical coding is one of the most in-demand jobs ...

By Lorenzo Ruiz Castro|2025-07-17T18:17:04+08:00July 8th, 2025|Specialty Healthcare Outsourcing|Comments Off

Better Benefits, Better Care: How Call Centers Support Medicaid Pharmacy Services

Medicaid pharmacy programs continue to grow, with rising enrollment ...

By Lorenzo Ruiz Castro|2025-07-17T15:04:41+08:00July 8th, 2025|Industry Knowledge|Comments Off

10 Call Center Services Every Business Needs to Know

Business call center solutions turn every customer interaction into ...

By Lorenzo Ruiz Castro|2025-07-17T18:25:53+08:00July 6th, 2025|Business Process Outsourcing|Comments Off

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