Lorenzo Ruiz Castro

About Lorenzo Ruiz Castro

Enzo has 14 years of experience in the BPO industry as a training and operations leader. His involvement in managing large-scale headcounts and start-ups made him an authority in process training and development. With a genuine passion for developing talent, Enzo believes that empowered people are crucial to clients’ success.

Nearshore Staff Augmentation Explained: Talent, Costs, and Advantages

Expanding a company often means balancing costs, talent needs, ...

By Lorenzo Ruiz Castro|2025-10-20T16:46:10+08:00October 20th, 2025|Nearshoring|Comments Off

Empathy and Excellence: The Role of Filipino Talent in Transforming Customer Experience Outsourcing

Customer expectations are no longer defined solely by quick ...

By Lorenzo Ruiz Castro|2025-10-20T16:45:30+08:00October 15th, 2025|Offshoring|Comments Off

Unlocking a Stronger US-Colombia Partnership Through Nearshoring

Business partnerships between the United States and Colombia are ...

By Lorenzo Ruiz Castro|2025-10-08T11:35:12+08:00October 12th, 2025|Colombian Nearshoring|Comments Off

Previous 345 Next