Hannah Krisha Tongco

About Hannah Krisha Tongco

As a Psychology graduate, Hannah is passionate about people-first content that appeals to the audience’s thoughts and emotions. She keeps up with the latest workplace trends, developments in AI, the Metaverse, and other technological disruptions that may shape the future of the BPO industry.

Understanding the U.S. Drug Price Debate and Its Impact on Pharmaceutical Firms

The debate over prescription drug costs has become one ...

By Hannah Krisha Tongco|2025-11-25T13:55:07+08:00November 25th, 2025|Industry Knowledge|Comments Off

When Insight Turns Into Overload: 7 Signs It’s Time to Outsource Data Science Services to a Colombian BPO Team

Every business wants to be data-driven—until the data starts ...

By Hannah Krisha Tongco|2025-11-19T17:30:05+08:00November 23rd, 2025|Industry Knowledge, Nearshoring|Comments Off

Managing Flash Sales, Returns, and Refunds: How Offshore Retail Customer Support Creates a Seamless Shopping Experience

Every second counts during flash sales, and every response ...

By Hannah Krisha Tongco|2025-11-18T10:57:11+08:00November 18th, 2025|Industry Knowledge, Offshoring|Comments Off