Support is our Superpower! Free consultation here and save up to 50% labor cost | US Toll free: 415-651-7494 | Outsource with Confidence

Support is our Superpower! Free consultation here and save up to 50% labor cost | US Toll free: 415-651-7494 | Outsource with Confidence

Hannah Krisha Tongco

About Hannah Krisha Tongco

As a Psychology graduate, Hannah is passionate about people-first content that appeals to the audience’s thoughts and emotions. She keeps up with the latest workplace trends, developments in AI, the Metaverse, and other technological disruptions that may shape the future of the BPO industry.

CX Outsourcing News: Colombia’s Young, Digital Workforce Attracts Global CX Investments

Global companies are moving fast to improve customer experience. ...

By Hannah Krisha Tongco|2026-04-17T18:41:03+08:00April 17th, 2026|Nearshoring|Comments Off

How Healthcare BPO Philippines Teams Improve Patient Experience and Satisfaction

A patient calls a clinic and expects a clear ...

By Hannah Krisha Tongco|2026-04-14T17:37:06+08:00April 14th, 2026|Outsourcing Strategies|Comments Off

The Nearshore BPO Experience: Why Outsourcing to Colombia Feels Like an Extension of Your Office

For U.S. SMEs and midmarket companies, outsourcing has evolved ...

By Hannah Krisha Tongco|2026-04-08T15:55:25+08:00April 10th, 2026|Nearshoring|Comments Off