Hannah Krisha Tongco

About Hannah Krisha Tongco

As a Psychology graduate, Hannah is passionate about people-first content that appeals to the audience’s thoughts and emotions. She keeps up with the latest workplace trends, developments in AI, the Metaverse, and other technological disruptions that may shape the future of the BPO industry.

Introvert vs. Extrovert: Who Thrives More in a Call Center Work Environment?

In a people-powered industry like BPO, personality often shapes ...

By Hannah Krisha Tongco|2025-07-29T15:57:12+08:00June 14th, 2025|Human Interest|Comments Off

US Summer Shopping Season Is Here: Practical Tips for Utilizing Retail Outsourcing Services To Scale Operations

The U.S. summer shopping season is heating up, bringing ...

By Hannah Krisha Tongco|2025-06-11T23:03:00+08:00June 3rd, 2025|Industry Knowledge|Comments Off

Behind the Hype: Outsourcing to the Philippines, Unfiltered

Outsourcing to the Philippines is often painted in glowing ...

By Hannah Krisha Tongco|2025-07-29T14:49:49+08:00June 2nd, 2025|Outsourcing Strategies|Comments Off

Previous 111213 Next