Hannah Krisha Tongco

About Hannah Krisha Tongco

As a Psychology graduate, Hannah is passionate about people-first content that appeals to the audience’s thoughts and emotions. She keeps up with the latest workplace trends, developments in AI, the Metaverse, and other technological disruptions that may shape the future of the BPO industry.

Launching a Small Business in South Korea? Here’s How Outsourcing to the Philippines Can Help

Launching a business in South Korea means stepping into ...

By Hannah Krisha Tongco|2025-09-18T21:23:28+08:00September 18th, 2025|Offshoring, Outsourcing Strategies|Comments Off

Patient Trust Starts on the Phone: Why Every Practice Needs a Dental Answering Service

Every missed patient call is more than just a ...

By Hannah Krisha Tongco|2025-09-18T11:49:01+08:00September 18th, 2025|Industry Knowledge, Uncategorized|Comments Off

Customer Service in Banking: Why Experience Matters More Than Ever

Banking has gone digital, but no matter how advanced ...

By Hannah Krisha Tongco|2025-09-12T19:03:19+08:00September 14th, 2025|Customer Experience, Industry Knowledge|Comments Off

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