Hannah Krisha Tongco

About Hannah Krisha Tongco

As a Psychology graduate, Hannah is passionate about people-first content that appeals to the audience’s thoughts and emotions. She keeps up with the latest workplace trends, developments in AI, the Metaverse, and other technological disruptions that may shape the future of the BPO industry.

Colombian Talent Meets U.S. Innovation: The Future of Nearshore Staffing Services

Across Latin America, nearshore staffing services are gaining unprecedented ...

By Hannah Krisha Tongco|2025-10-22T13:41:42+08:00October 24th, 2025|Nearshoring, Outsourcing Strategies|Comments Off

No Tricks, Just Treats: How Filipino Agents Turn Customer Service Horror Stories Into Triumphant Tales

Every brand has its share of customer service horror ...

By Hannah Krisha Tongco|2025-10-09T11:34:57+08:00October 9th, 2025|Customer Experience, Human Interest, Offshoring|Comments Off

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About Hannah Krisha Tongco

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Hannah Krisha Tongco

About Hannah Krisha Tongco

Colombian Talent Meets U.S. Innovation: The Future of Nearshore Staffing Services

7 Signs It’s Time For Your Growing Brand To Outsource Social Media Management

No Tricks, Just Treats: How Filipino Agents Turn Customer Service Horror Stories Into Triumphant Tales

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Follow Us

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