A Closer Look Into the White House’s Crackdown on Customer Service ‘Doom Loops:’ Reclaiming Empathy for the CX Industry
According to an August 12, 2024, official White House announcement, the Biden-Harris administration officially launched its response to American ...
Harnessing BPO Partnerships for Breakthrough Ideas: Practical Advice for CIOs
Innovation is more than just a corporate buzzword; It should be an essential part of your overall business strategy, ...
Pointers for CHROs: Outsourcing Recruitment Functions to Enhance Employee Experience
As a Chief Human Resources Officer (CHRO), you probably see firsthand how many organizations struggle with the demands and ...