13October 2023
Florida’s Medicaid 2-Hour Wait Time for Spanish Speakers and Other Scenarios Showing Significance of Multilingual Customer Service Agents
Floridian healthcare insurance has grown more volatile over the years, threatening the livelihood of its vulnerable locals, from soaring ...
11October 2023
The Future of Tech Support and Help Desk: What C-Suites Need to Know About the Latest Global Industry Trends
Technical support was already essential to a company’s operations before the pandemic, helping ensure the smooth running of its ...
11September 2023
Proving the Power of Human Customer Service Through These 7 Real-Life Stories
Today’s business landscape is evolving at the speed of light as consumers and companies become increasingly reliant on digital ...
