26May 2022
What Could Web3 Possibly Mean for the Outsourcing Sector?
Can you imagine using the internet today without going through Google, Facebook, or other dominant players? With Web3, this ...
19May 2022
Why Having Multilingual Customer Service Agents Is Still Better Than Automated Multi-Language Channels
The customer experience journey doesn’t end after a purchase. You need to find better ways to keep your customers ...
27April 2022
What You’re Getting Wrong About Customer Loyalty: Uncovering the Truth Behind 7 Commonly Heard Brand Loyalty Myths
What keeps a customer loyal to a particular brand? Businesses of all sizes and industries have attempted to answer ...
