Human Interest

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

How Recruitment Process Outsourcing in the Philippines Solves the U.S. Labor Crunch
The U.S. labor crunch is no longer a passing headline but a reality that executives across industries feel every day. From healthcare facilities struggling to staff critical roles to logistics firms competing for warehouse ...
Offshoring for Small Businesses: How to Compete Like Big Brands
Small businesses often feel like they’re fighting an uphill battle. Competing against corporations with endless budgets, advanced technology, and massive teams can make growth seem out of reach. But the truth is, there’s a ...
Unlocking a Stronger US-Colombia Partnership Through Nearshoring
Business partnerships between the United States and Colombia are entering a new stage of growth. Many US companies are no longer looking only at distant offshore options. Instead, they are exploring opportunities closer to ...

9October 2025

No Tricks, Just Treats: How Filipino Agents Turn Customer Service Horror Stories Into Triumphant Tales

Hannah Krisha Tongco2025-10-09T11:34:57+08:00Customer Experience, Human Interest, Offshoring|

Every brand has its share of customer service horror stories—the kind that send shivers down the spine of even ...

7October 2025

Celebrating World Mental Health Day 2025: Establishing a Culture of Mental Wellness for Employees

Matthew Jose Reyes2025-10-07T13:08:25+08:00Human Interest|

As businesses worldwide observe World Mental Health Day 2025, the conversation around employee well-being has never been more important. ...

1October 2025

Why Recognition Matters: Remote Employee Recognition Ideas That Improve Retention

Chona Sunico2025-10-03T19:34:48+08:00Human Interest|

Keeping remote employees engaged and loyal is one of the biggest challenges businesses face today. Without the daily interactions, ...