info@superstaff.com

info@superstaff.com

Human Interest

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

An Inside Look at How an Outsourced Multilingual Support Team Handles Customer Service
Picture this: a customer urgently needs help, but the conversation stalls due to a language barrier. Instead of getting quick support, they’re caught in a frustrating loop of misunderstood requests and unclear responses. This ...
A Deep Dive into Service Level Agreements (SLAs) and Why They Matter in BPO Contracts
Imagine a business partnership without clearly defined expectations — conflicts would arise, trust would break, and productivity would suffer. Thankfully, there is a way for companies to set and align expectations as early as ...
Why Exchange Rates Matter When Choosing a BPO Provider
Exchange rates are the silent yet powerful variable in the success of any outsourcing partnership. What seems like a cost-effective BPO deal today can become a financial burden tomorrow if currency fluctuations aren't part ...

8February 2024

That’s Not Love, That’s Limerence! Or Perhaps Any of These 6 Distractions At Work That You Thought Was Love

Hannah Krisha Tongco2024-07-10T22:15:27+08:00Human Interest|

Have you ever experienced falling deeply, madly in love with someone, only to realize that you liked the idea ...

2October 2023

Empowering Mt. Pinatubo’s Children: Camias Resettlement ES and Its Crucial Role in Shaping the Future of the Aeta Community

Ana Catalina Paje2024-01-16T18:35:09+08:00Human Interest|

SuperStaff's "Doing Business With a Heart '' initiative held last September 22, 2023 is a testament to the company’s ...

23June 2023

Harnessing the Power of Storytelling for Business Content Writing: Tips for Engaging Audiences in Your Upbeat Voice

Hannah Krisha Tongco2024-07-13T02:38:15+08:00Human Interest|

Write your web content and blogs the same way you unfold a favorite story. Contrary to what some may ...

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