19May 2022
Why Having Multilingual Customer Service Agents Is Still Better Than Automated Multi-Language Channels
The customer experience journey doesn’t end after a purchase. You need to find better ways to keep your customers ...
24September 2021
4 Reasons Why German Customer Service Outsourcing Is Your Next Best Step For Your Business
Germans are known to be among the most challenging customers. They expect high-quality products and fast and responsive German ...
20August 2021
5 Things About The Italians and Why It’s Worth It to Rely On Italian Customer Service
The COVID-19 outbreak has altered the buying behavior of many, and Italian consumers are no exemption. The market known ...
