Nearshoring

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Best Tech Support Outsourcing Firms for 24/7 Assistance
Technology drives business operations, but when systems fail, downtime can cost companies both money and customers. That is why many businesses rely on the best tech support outsourcing firms to provide round-the-clock assistance. Having ...
Small Business IT Outsourcing Myths—And the Philippine Reality Behind Them
Many startup executives hesitate when they hear the phrase small business IT outsourcing. They picture losing control, dealing with language barriers, or getting subpar service from halfway across the world. This skepticism has persisted ...
The Human Side of Tech: How Filipino IT Support Specialists Deliver Empathy and Expertise
Technology alone never solves a problem. It’s the people behind the screen who make solutions possible. In an age where businesses depend on seamless digital systems, the Philippines has emerged as a hub for ...

24October 2025

Typing Success Stories: The Colombian Agents Powering Global Live Chat Engagement

SuperStaff Editorial Board2025-10-22T14:23:31+08:00Nearshoring|

In today’s customer service world, every second counts. People no longer want to wait on hold or draft long ...

24October 2025

Colombian Talent Meets U.S. Innovation: The Future of Nearshore Staffing Services

Hannah Krisha Tongco2025-10-22T13:41:42+08:00Nearshoring, Outsourcing Strategies|

Across Latin America, nearshore staffing services are gaining unprecedented momentum as U.S. companies search for smarter ways to innovate ...

23October 2025

Claims, Compliance, and CX: Why U.S. Insurers Are Outsourcing Insurance Services to Colombia

Ann Gelli Tolentino2025-10-22T14:18:11+08:00Industry Knowledge, Nearshoring|

In today’s high-pressure insurance landscape, U.S. insurers are facing a perfect storm of challenges. Costs are climbing, compliance demands ...

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