info@superstaff.com

info@superstaff.com

Nearshoring

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

An Inside Look at How an Outsourced Multilingual Support Team Handles Customer Service
Picture this: a customer urgently needs help, but the conversation stalls due to a language barrier. Instead of getting quick support, they’re caught in a frustrating loop of misunderstood requests and unclear responses. This ...
A Deep Dive into Service Level Agreements (SLAs) and Why They Matter in BPO Contracts
Imagine a business partnership without clearly defined expectations — conflicts would arise, trust would break, and productivity would suffer. Thankfully, there is a way for companies to set and align expectations as early as ...
Why Exchange Rates Matter When Choosing a BPO Provider
Exchange rates are the silent yet powerful variable in the success of any outsourcing partnership. What seems like a cost-effective BPO deal today can become a financial burden tomorrow if currency fluctuations aren't part ...

7February 2024

Shakira, Sofia Vergara Are Colombians and 16 Other Fascinating Facts About Colombia

Hannah Krisha Tongco2024-02-13T15:54:31+08:00Colombia, Nearshoring|

Here’s the truth today: Colombia is one of the most endlessly fascinating countries in the world. Beyond breaking free ...

24January 2024

Nearshoring to Latin America: Why Names as Big as Apple, Dell, and General Motors Have Moved Operations

Ana Catalina Paje2024-07-10T23:20:32+08:00Nearshoring, Colombia|

Mexico’s Economy Minister Raquel Buenrostro revealed that in 2022 alone, 400 North American companies explored the possibility of nearshoring ...

3January 2024

Colombia Vs. Other Nearshoring Locations: A Quick Comparison for Navigating 2024 Supply Chain Disruptions

SuperStaff Editorial Board2024-02-23T11:48:34+08:00Nearshoring, Colombia|

The global supply chain has been hit with many disruptions in the past few years, from the COVID-19 crisis ...

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