Outsourcing Strategies

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

SuperStaff’s Philippine Headquarters Renews ISO 27001:2022 Certification
A Continued Commitment to World-Class Cybersecurity Standards Makati, Philippines – April 2025 — SuperStaff’s Philippine headquarters in Makati has renewed its ISO 27001:2022 certification. This confirms the company’s ongoing commitment to protecting information through ...
Why U.S. Businesses Prefer Call Answering Service in the Philippines: Availability, Accuracy, and Heart
Business leaders across the United States are rethinking how they manage customer calls as expectations for fast, friendly, and dependable communication continue to rise. Many organizations once believed they could maintain strong customer service ...
Inside Colombia’s 2025 Labor Reform and What It Means for US Businesses
Inside Colombia’s 2025 Labor Reform and What It Means for US Businesses Published: July 15, 2025 Schedule a Free Call Colombia’s workforce is changing—and ...

20September 2025

From Tickets to Turnaround: The Benefits of Service Desk Outsourcing in the Philippines

Ann Gelli Tolentino2025-09-19T09:24:19+08:00Outsourcing Strategies|

Every modern business relies on its service desk as the first line of defense against IT disruptions and customer ...

18September 2025

Launching a Small Business in South Korea? Here’s How Outsourcing to the Philippines Can Help

Hannah Krisha Tongco2025-09-18T21:23:28+08:00Offshoring, Outsourcing Strategies|

Launching a business in South Korea means stepping into one of Asia’s most competitive and fast-paced markets. The country ...

16September 2025

The Human + AI Strategy: Outsourced Tech Support in Colombia’s Digital Economy

SuperStaff Editorial Board2025-09-16T18:30:41+08:00Nearshoring, Outsourcing Strategies|

Tech support is no longer just a safety net in today’s digital-first economy; it’s a cornerstone of business success. ...

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