info@superstaff.com

info@superstaff.com

Outsourcing Strategies

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Healthcare Under Trump: Tackling Challenges Through Strategic Outsourcing
Following the election on November 5th, the United States will soon welcome a new administration under President-elect Donald Trump. During his campaign, the Republican candidate spoke little about healthcare policy but hinted at potentially ...
Streamlining Telemedicine Appointments and Patient Support: Enhance Patient Engagement and Follow-Up with a BPO
Telemedicine in the USA is revolutionizing healthcare, making patient care more accessible and personalized. The COVID-19 pandemic wasn't just a health crisis but a tipping point for remote medical services. When in-person visits became ...
Rising Labor Costs in 2025: Why Businesses in $15/Hour Cities Are Turning to Outsourcing Solutions
2025 will send shockwaves to businesses across the U.S. as several states and cities raise their minimum wage to $15/hour. While this is a hard-fought victory for workers, it will also create a massive ...

11March 2024

Working With Filipinos? Understand Your Workforce Better With These 32 Filipinisms Unique to Call Centers in the Philippines

Hannah Krisha Tongco2024-07-18T14:52:43+08:00Philippine Call Centers, Human Interest, Outsourced Call Center Services, Outsourcing Strategies|

Let’s face it: diversity and inclusion matters in today’s workplace. By bringing together people from different backgrounds and walks ...

5March 2024

Deciphering Distinctions: Navigating the Worlds of Business Intelligence (BI) and Data Analytics, Their Differences and Similarities

SuperStaff Editorial Board2024-07-18T12:38:18+08:00Expert Insights, Business Process Outsourcing, Data Science and Analytics, Outsourcing Strategies|

In every industry, from finance to healthcare, from manufacturing to entertainment, data is being collected, analyzed, and utilized at ...

1March 2024

Specialty Healthcare Call Center Outsourcing to the Philippines: 10 Non-Clinical Roles That Help Improve Patient Experience

SuperStaff Editorial Board2024-07-18T15:27:23+08:00Offshoring, Outsourced Call Center Services, Outsourcing Strategies, Philippine Call Centers|

Today’s healthcare providers are rightfully concerned about patient experience, seeking to provide the best possible care for those who ...

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