Outsourcing Strategies

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

SuperStaff’s Philippine Headquarters Renews ISO 27001:2022 Certification
A Continued Commitment to World-Class Cybersecurity Standards Makati, Philippines – April 2025 — SuperStaff’s Philippine headquarters in Makati has renewed its ISO 27001:2022 certification. This confirms the company’s ongoing commitment to protecting information through ...
Why U.S. Businesses Prefer Call Answering Service in the Philippines: Availability, Accuracy, and Heart
Business leaders across the United States are rethinking how they manage customer calls as expectations for fast, friendly, and dependable communication continue to rise. Many organizations once believed they could maintain strong customer service ...
Inside Colombia’s 2025 Labor Reform and What It Means for US Businesses
Inside Colombia’s 2025 Labor Reform and What It Means for US Businesses Published: July 15, 2025 Schedule a Free Call Colombia’s workforce is changing—and ...

20October 2025

From First Call to Final Checkout: How an Order Taking Call Center in the Philippines Drives Conversions

Lorenzo Ruiz Castro2025-10-20T18:07:13+08:00Offshoring, Outsourcing Strategies|

Picture this: A hungry customer calls a restaurant, eager to place a quick dinner order. Instead of a smooth, ...

18October 2025

How U.S. Firms Scale Faster by Outsourcing Front, Middle, and Back Office Functions to Colombia

Ann Gelli Tolentino2025-10-20T16:50:21+08:00Outsourcing Strategies|

Business growth depends on how fast companies can expand without sacrificing quality or control. Many U.S. firms have discovered ...

12October 2025

Offshoring for Small Businesses: How to Compete Like Big Brands

Ann Gelli Tolentino2025-10-09T13:38:10+08:00Offshoring, Outsourcing Strategies|

Small businesses often feel like they’re fighting an uphill battle. Competing against corporations with endless budgets, advanced technology, and ...

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