info@superstaff.com

info@superstaff.com

Software Development Outsourcing

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

An Inside Look at How an Outsourced Multilingual Support Team Handles Customer Service
Picture this: a customer urgently needs help, but the conversation stalls due to a language barrier. Instead of getting quick support, they’re caught in a frustrating loop of misunderstood requests and unclear responses. This ...
A Deep Dive into Service Level Agreements (SLAs) and Why They Matter in BPO Contracts
Imagine a business partnership without clearly defined expectations — conflicts would arise, trust would break, and productivity would suffer. Thankfully, there is a way for companies to set and align expectations as early as ...
Why Exchange Rates Matter When Choosing a BPO Provider
Exchange rates are the silent yet powerful variable in the success of any outsourcing partnership. What seems like a cost-effective BPO deal today can become a financial burden tomorrow if currency fluctuations aren't part ...

24July 2023

Nearshore Software Development Outsourcing to Colombia May Answer U.S. Software Engineer and Software Developer Shortages

Jaymee Cichon2024-07-13T03:08:50+08:00Nearshoring, Colombia, Software Development Outsourcing|

As businesses continue their race toward digital transformation and innovation, one major challenge stands in its way: the shortage ...

12January 2023

How Nearshoring in Colombia Helps Businesses Address IT and Software Development Shortages

Jaymee Cichon2024-01-04T18:06:47+08:00Software Development Outsourcing|

In the age of digital transformation, businesses must keep up with emerging technologies to remain competitive in the continuously ...

27October 2022

From Accounting to Data Science, Here Are 8 Most In-Demand Job Categories You Can Outsource to the Philippines

Hannah Krisha Tongco2024-03-20T09:58:13+08:00Back Office Outsourcing, Call Center Outsourcing, Customer Service Outsourcing, Data Science Outsourcing, Healthcare Outsourcing, Legal Process Outsourcing, Multilingual Customer Support, Outsourcing E-commerce, Outsourcing Strategies, Recruitment Process Outsourcing, Software Development Outsourcing|

The U.S. labor market remains as strong as ever despite rising inflation rates. In this current economy, job seekers ...