Technical Support

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

SuperStaff’s Philippine Headquarters Renews ISO 27001:2022 Certification
A Continued Commitment to World-Class Cybersecurity Standards Makati, Philippines – April 2025 — SuperStaff’s Philippine headquarters in Makati has renewed its ISO 27001:2022 certification. This confirms the company’s ongoing commitment to protecting information through ...
Why U.S. Businesses Prefer Call Answering Service in the Philippines: Availability, Accuracy, and Heart
Business leaders across the United States are rethinking how they manage customer calls as expectations for fast, friendly, and dependable communication continue to rise. Many organizations once believed they could maintain strong customer service ...
Inside Colombia’s 2025 Labor Reform and What It Means for US Businesses
Inside Colombia’s 2025 Labor Reform and What It Means for US Businesses Published: July 15, 2025 Schedule a Free Call Colombia’s workforce is changing—and ...

16November 2025

From Fixers to Brand Ambassadors: How the Philippines Is Redefining Tech Support Outsourcing in 2025

Matthew Jose Reyes2025-11-14T12:00:24+08:00Technical Support|

Tech support is no longer just about solving problems. It has become the voice of the brand. Every interaction ...

14November 2025

Technical Support Outsourcing in the Philippines: The Human Touch in a Digital World

Matthew Jose Reyes2025-11-13T09:44:56+08:00Technical Support|

Automation has made customer service faster than ever, but not necessarily more human. Many companies rely on bots to ...

6November 2025

Best Tech Support Outsourcing Firms for 24/7 Assistance

EJ Verginisa2025-11-06T17:12:18+08:00Technical Support|

Technology drives business operations, but when systems fail, downtime can cost companies both money and customers. That is why ...